As part of the simplification programme, we are building solutions where most of the functions of the service remain the same as now. However, the Returned Items files will not deliver a like for like service.
Change Summary
There are several changes that will impact customers using the Returned Items service.
ANZ File Format specifications
All the files that ANZ receive and send from our customers are guided by publicly available file format specifications. These are the specifications that ANZ is using as a baseline for all our analysis and presenting the changes to the services.
Please refer to the ANZ Host to Host File Format document for a full list of file specifications - Section 8 Returned Items Files (Australia Only):
ANZ Fileactive Host-to-Host File Formats.
Please refer to the ANZ Host to Host File Format document for a full list of file specifications - Section 8 Returned Items Files (Australia Only):
ANZ Fileactive Host-to-Host File Formats.
File Structure
The Returned Items file consists of Header Record, Detail Record and Trailer Record. To successfully import the new file, you will need to account for the following changes. The Returned Items file has the following structure: 
Change Details
Detail Record – Returned Direct Debits and Credits
The following table describes the changes to the Transaction Identifier field for Returned Direct Debits and Credits.
Detail Record – Returned Cheques
The following tables describes the changes to the Transaction Identifier field for Returned Cheques.
The following table describes the changes to the Transaction Identifier field for Returned Direct Debits and Credits.
| FIELD NAME | DESCRIPTION/ NOTES |
ALPHA/ NUMERIC |
MANDATORY/ OPTIONAL |
SIZE | POSITION | NATURE OF CHANGE |
| Transaction Identifier | System Identification No. allocated to returned item.
Zero-filled |
Numeric | Mandatory | 12 | 282–293 | System Identification No. allocated to returned direct debits and credits will now have a different sequence number assigned |
Detail Record – Returned Cheques
The following tables describes the changes to the Transaction Identifier field for Returned Cheques.
| FIELD NAME | DESCRIPTION/ NOTES |
ALPHA/ NUMERIC |
MANDATORY/ OPTIONAL |
SIZE | POSITION | NATURE OF CHANGE |
| Transaction ID Number | System identification number allocated to returned cheque.
Right-justified, blank-filled |
Alpha-numeric | Mandatory | 12 | 303–314 | System Identification No. allocated to returned cheques will now have a different sequence number assigned |