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Account Transfer (Asia & Pacific)

Geography: This article is applicable for ANZ Transactive - Global customers banking in Pacific Islands and Laos. Full details are available in Features by Geography.

An account transfer is a payment to transfer funds between two ANZ accounts held within the same organisation. For more information, please refer to Asia & Pacific Payment Types.

  • To view the Asia & Pacific Payments menu to create and manage your payments, you must log into ANZ Transactive - Global with either ANZ Digital Key or a physical Token
  • The Create Payment screen is currently not available for Japan customers
  • Transfers are lodged automatically and cannot be cancelled.
  • Create Payment menu is available to users with Initiator access
  • You can also create an account transfer using a Payment Template or Existing Payment

To create an account transfer and manually enter the payment instructions, follow the steps below:

STEP ACTION
1 Go to the Asia & Pacific Payments > Create Payment screen
You can also create a payment by clicking New on the Control Bar in the Approve Payments and Current Payments screens.
2 Click Account Transfer. 
3 If you are entitled to more than one Division, select the Division under which the payment will be made, i.e., a parent or subsidiary organisation. The Bank/Branch field will prepopulate from the Division selected.
4 Select the Debit Account.
5 Select the Credit Account.
6 Execution Date will prepopulate with today's date.

If required, click Later to choose a future date from the calendar.
7
  • The Payment Currency will prepopulate with the credit account currency
  • If required, tick the checkbox to enter the amount in the Debit Currency if different to the credit currency
Enter the Payment Amount.
8 Enter the Statement Narrative.
9
Confidential checkbox is available to users who have access to Confidential payments. 
If required, tick Confidential to restrict access to view, edit and approve this payment.
10 If required, enter FX Details.

Choose Rate Type from:

  1. Carded - FX rate is indicative only and subject to change at any time without notice
  2. Contract - enter booked Contract ID and FX Rate
Currently, you can only add one rate per payment.
11 If required, click Attach Document to add supporting documents.
  1. Search and select document
  2. If required, choose Category

Supporting documents.png

  • Follow Attach Document process again to add any additional documents.
  • Document formats acceptable: PDF, DOCX, DOC, XLSX, XLS
  • Document file size cannot exceed 5MB
  • Documents can only be viewed and/or deleted once payment is submitted for approval
12 Click Review & Submit
Error?
If mandatory fields are missing content or an error has been detected, you will receive a message to update the payment instructions. Impacted fields are highlighted in red.
"There are one or more errors on the page. Review the highlighted fields and update as required." Error Messages - Acct Transfer.png
13 Click Submit
RESULT: A confirmation pop-up message displays. Confirmation pop-up message - Acct Transfer.png
14 Choose your next course of action:
  1. Review this Payment from the Payment Details screen
  2. View Approve Payments from the Approve Payments screen
  3. Create a New Payment
  4. Click OK to return to the Create Payment screen