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International Payment (Asia & Pacific)

Geography: This article is applicable for ANZ Transactive - Global customers banking in Pacific Islands and Laos. Full details are available in Features by Geography.

An instructional video on how to create an international payment from the Asia & Pacific Payments menu in ANZ Transactive - Global.

An international payment is a cross border payment to one or more beneficiaries worldwide. For more information, please refer to Asia & Pacific Payment Types.

  • To view the Asia & Pacific Payments menu to create and manage your payments, you must log into ANZ Transactive - Global with either ANZ Digital Key or a physical Token
  • The Create Payment screen is currently not available for Japan customers
  • Create Payment menu is available to users with Initiator access
  • You can also create payments using a Payment Template, Payment File or Existing Payment
  • Currently, you can only create and manage your beneficiary address book parties from ANZ Transactive APEA via the Applications menu

To create an international payment and manually enter the payment instructions, follow the steps below:

STEP ACTION
1 Go to the Asia & Pacific Payments > Create Payment screen
You can also create a payment by clicking New on the Control Bar in the Approve Payments and Current Payments screens.
2 Click International Payment.
3 If you are entitled to more than one Division, select the Division under which the payment will be made, i.e., a parent or subsidiary organisation. The Bank/Branch field will prepopulate from the Division selected.
4 Select the Debit Account.
5 Execution Date will prepopulate with today's date.

If required, click Later to choose a future date from the calendar.
6
  • The Payment Currency will prepopulate with the debit account currency
  • The Payment Amount will populate when the Beneficiary Details are entered
  • If you select a different payment currency, an FX Details section will appear under Beneficiary Details
If required, select the Payment Currency.
7
Confidential checkbox is available to users who have access to Confidential payments. 
If required, tick Confidential to restrict access to view, edit and approve this payment.
8
Individual Debits checkbox can be selected when two or more beneficiaries are entered.
If required, tick Individual Debits to display a separate debit entry for every credit on your account statement report.
9 Click Add to add Beneficiary Details

Add Beneficiary Screen.png
10 Enter the Beneficiary Name

Choose from:

Add New Beneficiary
  1. Enter Beneficiary Name
  2. Enter Beneficiary Address
  3. Enter Beneficiary Account
  4. If required, enter Beneficiary emails
Click Proceed
RESULT: Beneficiary Name and Account will appear in the Beneficiary Details grid, pending further details. Add Beneficiary in list.png
  • Currently, new beneficiaries cannot be saved to your Payee List.
  • If entering multiple email addresses:
    • Separate email addresses by a comma
    • Email addresses cannot exceed 255 characters
    • Emails will be sent to the beneficiary when payment status is Closed
Search Beneficiaries
Search and select a Beneficiary from the Payee List
RESULT: Beneficiary Name and Account will appear in the Beneficiary Details grid, pending further details. Search beneficiary in list.png
Select Beneficiary from the list
Scroll and select a Beneficiary from the drop-down list. Search beneficiary in list.png
11 If required, enter Payment Reference.
12 Enter Amount.
13 If required, click Details icon to add or amend Beneficiary Details. Fields available:
  1. Beneficiary Name
  2. Beneficiary Address
  3. Beneficiary Account
  4. Beneficiary Emails
  5. Payment Amount
  6. Payment Reference
  7. Charges (Shared, Ours, Beneficiary)
  8. Beneficiary Bank / Branch Code
  9. Remittance Information
  10. Invoice Details

Click Save

  • Currently, new beneficiaries cannot be saved to your Payee List.
  • If entering multiple email addresses:
    • Separate email addresses by a comma
    • Email addresses cannot exceed 255 characters
    • Emails will be sent to the beneficiary when payment status is Closed
14 If required, Add additional Beneficiaries.
15 If required, enter FX Details.

Choose Rate Type from:

  1. Carded - FX rate is indicative only and subject to change at any time without notice
  2. Contract - enter booked Contract ID and FX Rate
Currently, you can only add one rate per payment.
16 If required, click Attach Document to add supporting documents.
  1. Search and select document
  2. If required, choose Category

Supporting documents.png

  • Follow Attach Document process again to add any additional documents.
  • Document formats acceptable: PDF, DOCX, DOC, XLSX, XLS
  • Document file size cannot exceed 5MB
  • Documents can only be viewed and/or deleted once payment is submitted for approval
17 Click Review & Submit
Error?
If mandatory fields are missing content or an error has been detected, you will receive a message to update the payment instructions. Impacted fields are highlighted in red.
"There are one or more errors on the page. Review the highlighted fields and update as required." Error Messages.png
18 Click Submit
RESULT: A confirmation pop-up message displays. Confirmation pop-up message.png
19 Choose your next course of action:
  1. Review this Payment from the Payment Details screen
  2. View Approve Payments from the Approve Payments screen
  3. Create a New Payment
  4. Click OK to return to the Create Payment screen