Payments can be edited from the Asia & Pacific Payments menus in the following transaction statuses:
- Approval Failed
- FX Threshold Exceeded
- Needs Repair
- Pending Approval
- Partially Approved
- Ready to Check
- Returned by Bank
- Verified Pending FX
- The Edit functionality is currently only available for PNG customers, with other Pacific jurisdictions, Laos and Japan coming soon
- You must have the appropriate entitlements to edit a payment, else the Edit button will be disabled.
Edit payments from the following menus:
Approve Payments
The Approve Payments screen can display up to 500 of the latest payments in the grid.
STEP | ACTION |
1 | Go to the Asia & Pacific Payments > Approve Payments screen |
2 | Locate the payment you want to edit. There are several ways to find a payment:
|
3 |
Locate the payment and use one of the following methods to edit the payment:
|
Current Payments
- The Current Payments screen can display up to 500 of the latest payments in the grid.
- You cannot edit a payment in an Approved status.
STEP | ACTION |
1 | Go to the Asia & Pacific Payments > Current Payments screen |
2 | Locate the payment you want to edit. There are several ways to find a payment:
|
3 |
Locate the payment and use one of the following methods to edit the payment:
|
File Import Summary
- The File Import Summary screen can display up to 1000 payments in the grid.
- You cannot edit a file uploaded payment in the following transaction statuses:
- File Upload Rejected
- Reporting Codes Required
- Verified Awaiting Approval
STEP | ACTION |
1 | Go to the Asia & Pacific Payments > File Import Summary screen |
2 |
Locate the payment and use one of the following methods to edit the payment:
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