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May Announcements 2024 - Archived

Administration and Mobile webinar recordings now available
View our latest webinar recordings:
  • Administration webinar that covered creating and managing users, roles, product rules and approval workflows
  • Mobile webinar that covered setting up the app, Two-Factor Authentication, Payments, Accounts, Loans, Approvals and Payment Tracking

Don't forget to check out and register for our other upcoming webinar sessions here.

Renaming Payee List to Beneficiaries in ANZ Transactive - Global (delayed to October 2024)
In the coming months, the Payee List menu will be relabelled to Beneficiaries, along with a number of labels in the menu to align with other ANZ digital channels and industry standards. The functionality to create, maintain and use your beneficiaries will remain the same. The screenshots below highlight some of the changes.
menu.png
New SMS sender ID for Hong Kong users
We have implemented a new SMS security measure for all Hong Kong users.

From 29 April 2024, text messages received from ANZ to your registered mobile number will now display an ANZ specific Sender ID. Known as SMS alpha tags, we will replace the ANZ phone number with an ANZ sender ID to comply with Hong Kong Monetary Authority (HKMA) and Hong Kong Association of Bankers (HKAB) requirements. All notifications and One-Time Passwords (OTP) sent via SMS to users in Hong Kong will now display this tag.

For more information, please contact your ANZ Representative.
New and enhanced Service Requests - coming soon
New Service Requests
From June 2024, the following two new Services Requests will be available for eligible users.

Generate Account Confirmation Letter (Australia and New Zealand)

Generate a confirmation letter for your account(s) from the Service Requests' Accounts & Legal Entities menu in ANZ Transactive - Global.

The Account Confirmation Letter is generated on an ANZ letterhead and can be downloaded to PDF. The letter contains details such as the account name, account number, bank-state-branch (BSB) number and ANZ SWIFT code, which can be sent to your suppliers.

Generate Confirmation Letter - May Announcements.pngView Automatic Payment Details (New Zealand)

View and export the details of active automatic payments on your New Zealand domiciled account(s) from the Service Requests' Payments & Transactions menu in ANZ Transactive - Global.

View Auto Payments - May Announcements.png More information will be provided in Service Request Types and Create Service Requests in the coming weeks.
Enhanced Service Requests
From June 2024, the following two Service Requests will be enhanced to improve your digital banking experience.

Delete User (Australia and New Zealand) will:

  • be processed instantaneously; and
  • delete ANZ Transactive - Global users from all applicable product families:
    • Cash Management (Australia and New Zealand)
    • Customer Administration (Australia and New Zealand)
    • Commercial Cards (Australia and New Zealand)
    • FX Services (Australia and New Zealand)
    • Loans (Australia)
    • Institutional Insights (Australia).

Delete Account (Australia and New Zealand) will:

  • be available for New Zealand geography and New Zealand domiciled accounts; and
  • be processed instantaneously.

More information will be provided in Digital Channels Service Requests in the coming weeks.

Removal of Applications workspace widget in June
From June 2024, we will be removing the Applications workspace widget from the ANZ Transactive - Global home screen dashboard. If you have access to other ANZ applications, you can still access these from the convenient Applications menu.
Removal of Applications widget - JUN24.png
Commercial Cards menu available in the ANZ Transactive - Global mobile app
Available to ANZ Transactive - Global users with Commercial Cards entitlements.
From 27 May 2024, the ANZ Transactive – Global mobile app includes visibility of your Commercial Card programs. The new menu provides view-only oversight to ANZ Transactive - Global Commercial Card users who can access their billing entity, including cards and transaction details from within the app.

The Commercial Cards menu includes:

  • The Billing Entity screen with connected cardholders and a quick view of available funds
  • Card details, including available funds, spend caps and various card limits
  • Transactions grouped into Details, Outstanding and Declined views, allowing users to also search for a particular payment using transaction-specific details

Commercial Cards TG Mobile group.png

Users will require app version 19.1.0 or higher to access the new feature.