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June Announcements 2024

URL redirect to ANZ Transactive - Global for ANZ Transactive Cash Asia users

From 22 June 2024, all users logging directly into ANZ Transactive Cash Asia will be redirected to the ANZ Transactive – Global log on page. You can access ANZ Transactive – Global with your existing ANZ Transactive Cash Asia user credentials. In the coming months, additional functionality will be provided to you in ANZ Transactive – Global, upgrading all your ANZ Institutional banking products and services to ANZ Transactive – Global in a phased approach by May 2025.

In ANZ Transactive - Global, use the Accounts menu for Balance and Transaction Reporting (BTR) and the Applications menu to access ANZ Transactive Cash Asia to complete your payments. If you currently use ANZ Transactive Cash Asia for BTR, we recommend using BTR in ANZ Transactive – Global, as we will soon be removing this functionality in ANZ Transactive Cash Asia.

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In the event that your User ID is not retained on the ANZ Transactive - Global log on page, we recommend taking note of your User ID prior to 22 June. 

For more information, please read the following articles in ANZ Digital Services Help: 

FAQs (post 22 June 2024)
# QUESTION ANSWER
1 I am receiving an error when trying to log into ANZ Transactive Cash Asia. What should I do?  Please write down your User ID and then clear your browser cache. You should be able to log in after this.
2 I was redirected to ANZ Transactive - Global and logged in successfully, however when I try to go back to my saved URL it won't open. 

Please use the ANZ Transactive - Global URL found on the ANZ Digital Services anz.com page.
Register now for the 'Upgrade from ANZ Transactive Cash Asia accounts to ANZ Transactive - Global accounts' webinar 12 June 2024 - Completed
Relevant to ANZ Transactive Cash Asia users in Hong Kong, India, Indonesia, Philippines, Singapore, Taiwan, and Vietnam. Upgrade will occur in stages across all geographies over the coming months.

As part of ANZ’s commitment to enhance your digital banking experience, we are upgrading all customers from ANZ Transactive Cash Asia to ANZ Transactive - Global.

The first 30-minute session focuses on Balance & Transaction Reporting (BTR) within ANZ Transactive – Global. Topics will cover:

  • How to navigate the Accounts menu,
  • Creating and scheduling reports,
  • Customising your workspace,
  • Using the ANZ Transactive - Global mobile app,

Webinar - Cash Asia Accounts 12JUN24.png

To learn more, register here for this free webinar session.
The recorded session will be available from Recorded Webinars soon.

Register now for the 'Service Requests in ANZ Transactive - Global' webinar 17 June 2024 - Completed
In this 30-minute session, we will demonstrate how you can get the most out of ANZ Transactive – Global, with particular focus on Service Requests functions.
Webinar - Service Requests 17JUN24.png

To learn more, register here for this free webinar session.
The recorded session will be available from Recorded Webinars soon.

New and enhanced Service Requests
New Service Requests
From 3 June 2024, the following two new Services Requests are available for eligible users.

Generate Account Confirmation Letter (Australia and New Zealand)

Generate a confirmation letter for your account(s) from the Service Requests' Accounts & Legal Entities menu in ANZ Transactive - Global.

The Account Confirmation Letter is generated on ANZ letterhead and can be downloaded to PDF. The letter contains details such as the account name, account number, bank-state-branch (BSB) number and ANZ SWIFT code, which can be sent to your suppliers.

Generate Confirmation Letter - May Announcements.pngView Automatic Payment Details (New Zealand)

View and export the details of active automatic payments on your New Zealand domiciled account(s) from the Service Requests' Payments & Transactions menu in ANZ Transactive - Global.

View Auto Payments - May Announcements.png For more information, please refer to Service Request Types and Create Service Requests.
Enhanced Service Requests
From 3 June 2024, the following Service Request is enhanced to improve your digital banking experience.

Delete Account (Australia and New Zealand) will now:

  • be available for New Zealand geography and New Zealand domiciled accounts; and
  • be processed instantaneously.

For more information, please refer to Digital Channels Service Requests.

Removal of Applications workspace widget
From 3 June 2024, the Applications workspace widget from the ANZ Transactive - Global home screen dashboard will be removed. If you have access to other ANZ applications, you can still access these from the convenient Applications menu.
Removal of Applications widget - JUN24.png
New ANZ pre-approved guarantee templates in ANZ Transactive Trade
From 3 June 2024, users in Australia can select the 'Outward Guarantee' instrument type from New Instrument menu to produce the new 'Outward Guarantee Template Selector'. The Selector pop-up window will display a list of your company managed guarantee templates, including the new pre-approved templates: ANZ Standard Format, Work Cover Victoria and Work Cover WA. These new templates require minimal manual input, also allow you to create a 'draft' of the guarantee before approval.
In the coming months, additional pre-approved templates will become available and be expanded to our ANZ geographies, globally.
For more information, please see Transactive Trade - Guarantees.