From 22 June 2024, all users logging directly into ANZ Transactive Cash Asia will be redirected to the ANZ Transactive – Global log on page. You can access ANZ Transactive – Global with your existing ANZ Transactive Cash Asia user credentials. In the coming months, additional functionality will be provided to you in ANZ Transactive – Global, upgrading all your ANZ Institutional banking products and services to ANZ Transactive – Global in a phased approach by May 2025.
In ANZ Transactive - Global, use the Accounts menu for Balance and Transaction Reporting (BTR) and the Applications menu to access ANZ Transactive Cash Asia to complete your payments. If you currently use ANZ Transactive Cash Asia for BTR, we recommend using BTR in ANZ Transactive – Global, as we will soon be removing this functionality in ANZ Transactive Cash Asia.
In the event that your User ID is not retained on the ANZ Transactive - Global log on page, we recommend taking note of your User ID prior to 22 June.
| # | QUESTION | ANSWER |
| 1 | I am receiving an error when trying to log into ANZ Transactive Cash Asia. What should I do? | Please write down your User ID and then clear your browser cache. You should be able to log in after this. |
| 2 | I was redirected to ANZ Transactive - Global and logged in successfully, however when I try to go back to my saved URL it won't open. |
Please use the ANZ Transactive - Global URL found on the ANZ Digital Services anz.com page. |