- This information is relevant to ANZ Transactive Cash Asia users as part of the upgrade to ANZ Transactive - Global. ANZ Transactive Cash Asia will not be available post May 2025.
- Details are currently based on requirements for customers in Hong Kong and Singapore. Details for other jurisdictions will be available in the coming months.
This article details the features you currently use in the Collections menu in ANZ Transactive Cash Asia and the changes you need to know about when you upgrade to ANZ Transactive – Global.
The delivery of features will be provided in a phased approach, and the content will be updated from time to time to reflect the most up-to-date and relevant information.
In ANZ Transactive – Global, you will be notified of the receipt of funds in several ways:
- Subscribe to receive a Credit Advice (via email and/or in-channel notification) when funds are credited to your account in User Settings > Notifications and Alerts:
- Generate a Credit Advice report for immediate use
- Schedule a Credit Advice report to be sent to you via email on a regular frequency
Additionally, amounts credited to your account are visible on your account statement.
For Hong Kong dollar and Singapore dollar denominated accounts, inward transactions up to USD500k equivalent that require FX conversion will be processed without manual processing by the bank, meaning that more of your inward payments will reach your account without being delayed.
Where foreign exchange is applicable for funds received and the amounts involved exceed USD500k, you will be contacted by an ANZ dealer to arrange the associated FX.
ANZ Transactive Cash Asia allows you to create a direct debit mandate both on screen and via a file upload. This facility will not be replicated in ANZ Transactive – Global, instead ANZ will create direct debit mandates on your behalf.
Changes to a direct debit mandate should be addressed to the biller directly.
A Mandate Report will be available in ANZ Transactive – Global and will provide information about your current and historical direct debit mandates. The Mandate Report can be generated on demand or scheduled to be emailed to you on a regular frequency. In ANZ Transactive – Global, you will be able to turn on email notifications so that you are notified when a Mandate is Created, Modified, Cancelled or Expired.
More information to follow.
In ANZ Transactive – Global, you will subscribe to receive debit advices in User Settings > Notifications and Alerts.
The Debit Advice is an advice informing you that funds for a payment processed through ANZ Transactive – Global have been deducted from your account and includes Transaction Details and Remitter Details. In addition, you can also refer to your account statement to identify direct debit deductions from your account.
If you currently use ANZ Transactive Cash Asia to create and manage virtual accounts, you will be able to do this in Supplementary Account Services. More information to follow.