To resubmit a payment that has failed due to insufficient funds and is in an Insufficient Funds status, follow the steps below.
- The payment will not require additional approval but needs to be resubmitted prior to the cut-off time on the same value date once there is sufficient funds in the account
- Use Method 2 to resubmit several payments at the same time
STEP | ACTION |
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1 | Go to the Payments > Current Payments screen |
2 | Locate the payment and use one of the following methods to resubmit the payment:
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3 | Click Yes in the confirmation pop-up window.
RESULT:A confirmation message is displayed advising that the payment has been resubmitted for processing. Check the payment status to confirm if the payment has been processed successfully.
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