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Delete Payment

Geography: This article is applicable for ANZ Transactive - Global customers banking in Australia, New Zealand and China.
Full details are available in Features by Geography.

To delete a payment that is in a Draft, Pending Approval, Needs Repair or Approver Rejected status, follow the steps below.

  • Deleted payments will remain in the system for 30 calendar days
  • Use Method 2 to delete several payments at the same time
STEP ACTION
1 Go to the Payments > Current Payments screen
2 Locate the payment and use one of the following methods to delete the payment:
  • Method 1: Right-click on the payment and click Delete on the Context Menu
  • Method 2: Select the payment(s) and click Actions > Delete on the Control Bar
  • Method 3: Click on the payment in the list to display the Payment Details screen and then click Delete on the Control Bar
3 Click Yes in the confirmation pop-up window.
RESULT: A confirmation message is displayed advising that the payment has been deleted and the payment status changes to Deleted.