Pay a Bill (BPAY®*) is a national Australian billing service that enables customers to make payments from their AU domestic accounts to registered billers within Australia. Your biller provides you with a Biller Code and Customer Reference Number to use in the payment. The funding account is always an ANZ AUD account domiciled in Australia. If you import a BPAY file, each payment instruction in the file is processed as a single batch. You can create a batch of BPAY payments using one of the other methods listed below. Refer to cut-off times for processing and cut-off times.
* BPAY® is a registered trademark of BPAY Pty Ltd ABN 69 079 137 518.
Methods to create BPAY Payments:
- Upload a BPAY file
- Use a payment template
- Use a past payment
- Use the Create Payment screen:
To create a BPAY payment from the Create Payment screen, go to the Create Payment screen, click Pay a Bill and complete the sections below.
- If you are entitled to more than one Division, select the Division under which the payment will be made
Did you know that you can setup a default Division? Click here to find out more.
- Select the account the funds are being debited From
- Leave the Value Date as is unless you want to choose a future date. To select a future date, click on Later and choose a future date, up to 60 calendar days, from the calendar:
- Enter a Payment Name up to 16 characters that will appear on payment reports
- Enter a Payment Reference up to 16 characters that will appear as part of the narrative on the debit account and on payment reports. This is not your BPAY Customer Reference Number.
- If required, select a Confidential Data Group from the drop-down list
Only users who are entitled to the Confidential Data Group will be able to view and action the payment.
- Click Add to add a payment instruction to the list
- Add Biller
Add Biller from your Payee ListClick in the Biller Code field and select a biller from the drop-down list. You can also use the Search Biller feature to find a biller in your Payee List.Add New Biller
- Click in the Biller Code field and click Add New Biller
If Add New Biller isn't visible, you do not have entitlements to create payees.
- Enter Biller Code or click on the Search icon where you can enter the Biller Name to find the biller
- Enter your Customer Reference Number (CRN) in Reference
- Click Add this beneficiary to Address Book if you will be paying this biller again
- Click Proceed
- Click in the Biller Code field and click Add New Biller
- Enter the Amount to pay the biller
- Click Biller Payment Details if you need to edit the biller details
- Repeat above steps to add each biller to the payment

- After you have completed all the payment information, click Review & Submit at the bottom of the screen:
Error?
- Click the drop-down in the Error pop-up to display the error:
- Review the highlighted fields on screen and update as required. If a biller has an error, there will be a warning message in the payment instruction:
Click Biller Payment Details to view the error in the Biller Payment Details pop-up window:
- Click the drop-down in the Error pop-up to display the error:
- Review the payment details and click Submit to submit the payment for approval:
If the payment details are not correct, click Previous to return to the previous screen and edit the payment as required.
- In the confirmation pop-up window, choose your next course of action:
- Click Request Payment Summary Report to request the report
- Click Save Payment as Template to create a template from the payment
- Click View this Payment to go to the Payment Details screen
- Click Ok to go to the Current Payments screen