Multibank Payments are similar to International Payments, however rather than sending a payment, you are sending an instruction in the form of an Outward MT101 message via the SWIFT network to the bank which holds the account to process a payment on your behalf. The payment is then made by that financial institution as an International Payment or Real Time Gross Settlement (RTGS) Payment. Refer to cut-off times for processing and cut-off times.
Please ensure the other financial institution has all the necessary documentation required for them to be able to process the MT101 payment instructions from ANZ.
Methods to create Multibank Payments:
- Upload a MT101 file
- Use a payment template
- Use a past payment
- Use the Create Payment screen:
To create a Multibank Payment from the Create Payment screen, go to the Create Payment screen, click Multibank Payment and complete the sections below.

Payment Information
- If you are entitled to more than one Division, select the Division under which the payment will be made
Did you know that you can setup a default Division? Click here to find out more.
- Select the account the funds are being debited From
A Multibank Payment can be funded from the following types of accounts:
- An ANZ offshore account (i.e. not Australia or New Zealand) owned by your organisation that has been registered in ANZ Transactive - Global. For example, an ANZ Singapore account.
- A non-ANZ account owned by your organisation that has been registered in ANZ Transactive - Global, and is held at a financial institution with which ANZ has a bilateral agreement. For example, a HSBC account in Hong Kong or a Bank of America account in London.
Add Beneficiary
To reduce the risk of fraud, ANZ recommends you always confirm beneficiary details when processing a payment.
Add Beneficiary from your Payee List
Select a beneficiary from the Beneficiary Name drop-down list. You can also use the Search Beneficiaries feature to find a beneficiary in your Payee List.
Add New Beneficiary
- Click Enter New Beneficiary
If Enter New Beneficiary isn't visible, you do not have entitlements to create payees.
- Enter Beneficiary Name
- Select IBAN if entering an IBAN number, or select OTHER
- Enter the beneficiaries Account Number/IBAN
- Select an Account Type for beneficiaries in China
- If required, enter an Email Address
- Enter the Address and City where the beneficiary resides
- Select the beneficiary's Country from the drop-down list
- Select the applicable Clearing Code from the drop-down list. The options available are based on the Country of the beneficiary.
- Click on the Search icon to display the Find a Clearing Code pop-up window
- Enter one or more search criteria and click Search
- Select the beneficiary bank from the search results list
- Click Add this beneficiary to Address Book if you will be paying this beneficiary again
- Click Proceed
Payment Details
- Leave the Value Date as is unless you want to choose a future date. To select a future date, up to 60 calendar days, click on Later and choose a future date from the calendar:
- Enter a Payment Reference up to 16 characters that will appear as part of the narrative on the debit account and beneficiary's statements and on payment reports
- Enter the amount to pay the beneficiary, in the currency of the beneficiary's account, in Payment Currency & Amount
- If you want to make the payment in the currency of the debit account, enter the debit amount in Debit Currency & Amount
- If you have a Contract rate organised through your ANZ dealer, type the Contract ID. Do not enter the starting letter (S or P).
- If you have a Contract rate organised through your ANZ dealer, type the Exchange Rate
- If required, select the Bank-to-Bank Instruction Codes. These contain specific information about the payment to be used between the ordering customer and the financial institution that services the account.
If you select PHON or REPA, type specific information related to the instruction in the second part of the field, e.g. a reference or telephone number (up to 35 characters). For all other codes, this field cannot be completed.
CODE DEFINITION CHQB This transaction contains a request that the beneficiary be paid via issuance of a cheque. CMSW This transaction contains a cash management instruction, requesting to sweep the account of the ordering customer. CMTO This transaction contains a cash management instruction, requesting to top the account of the ordering customer above a certain floor amount. The floor amount, if not pre-agreed by the parties involved, may be specified after the code. CMZB This transaction contains a cash management instruction, requesting to zero balance the account of the ordering customer. CORT This transaction contains a payment that is made in settlement of a trade, for example, foreign exchange deal, securities transaction. EQUI This transaction contains an instruction requesting to pay the beneficiary customer an amount in one currency, equivalent to an instructed amount in a different currency. INTC This transaction contains an intra-company payment, that is, a payment between two companies belonging to the same group. NETS This transaction contains a payment that should be settled via a net settlement system, if available. OTHR Used for bilaterally agreed codes/information. The actual bilateral code/information needs to be specified in Additional Information. PHON This transaction requires the beneficiary to be contacted by telephone and should be followed by the appropriate telephone number. (This code is meant for the last financial institution in the chain.) REPA Payment has a related e-Payments reference. RTGS This transaction contains a payment that should be settled via a real time gross settlement system, if available. URGP This transaction contains a time sensitive payment which should be executed in an expeditious manner. - Select who will incur the transfer Charges associated with the payment:
- BEN: the beneficiary pays all transfer charges and receives the payment minus the transfer charges
- OUR: you pay all transfer charges and the beneficiary receives the full amount of the payment
- SHA: you pay outgoing transfer charges and the beneficiary pays the correspondent bank charges. The beneficiary will receive the payment minus the correspondent bank charges.
- If your company is the debit account owner, tick the Instructing Party check-box
- If your company is not the debit account owner, enter an Instructing Party Name up to 35 characters
Remittance Information (optional)
Enter Remittance Information up to 140 characters that will appear on the Detailed Payment Report.
Intermediary Bank (optional)
If the intermediary bank input field is not visible for your multibank payment instruction, please contact your ANZ Customer Service Centre for assistance with updating your organisation’s permissions.

- Select the Bank Code Type from the drop-down list
- Click on the Bank Code Search icon to display the Find a Clearing Code pop-up window
- Enter one or more search criteria and click Search
- Select the intermediary bank from the search results list
Regulatory Reporting (optional)
If required, add statutory and/or regulatory information required by the authorities in the country of Receiver or Sender:
- Select the type of regulatory reporting instruction:
- Select BENEFRES for the residence of the beneficiary customer
- Select ORDERRES for the residence of the ordering customer
- Enter regulatory reporting information up to 87 characters
Review and Submit
- After you have completed all the payment information, click Review & Submit at the bottom of the screen:
Error?
- Click the drop-down in the Error pop-up to display the error:
- Review the highlighted fields on screen and update as required
- Click the drop-down in the Error pop-up to display the error:
- Review the payment details and click Submit to submit the payment for approval:
If the payment details are not correct, click Previous to return to the previous screen and edit the payment as required.
- In the confirmation pop-up window, choose your next course of action:
- Click Request Payment Summary Report to request the report
- Click Save Payment as Template to create a template from the payment
- Click View this Payment to go to the Payment Details screen
- Click Ok to go to the Current Payments screen