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Reject Instruction

To reject an instruction in a payment that is in a Pending Approval status, follow the steps below.

STEP ACTION
1 Go to the Payments > Current Payments screen
2 Click View > Payment For My Approval from the Control Bar to view all payments Pending Approval. If required, you can further refine the payments on screen by using Filter or Sort: 
  • Use Filter on the Control Bar. Enter criteria into one or more text boxes that are under each column heading to display matching records.
  • Sort columns by clicking on the column heading. The column will reorder in ascending order. Click again to order in descending order.
3 Click on the payment to display the Payment Details screen.
4 Find and click on the instruction in the Beneficiary Details section.
Use Filter to refine your list.
RESULT: The Beneficiary Payment Details pop-up window is displayed.
5 Click Reject: 
RejectInstruction.png
6 Enter a reason for rejecting the instruction and click Ok
RESULT: A confirmation message is displayed advising that the instruction has been rejected and the instruction status changes to Approver Rejected. New totals are presented under the beneficiary list: