Geography: This article is applicable for ANZ Transactive - Global customers banking in Australia, New Zealand and China.
Full details are available in Features by Geography.
Full details are available in Features by Geography.
This article is now decommissioned. Please refer to the new Manage Payments article for more information.
To reject an instruction in a payment that is in a Pending Approval status, follow the steps below.
STEP | ACTION |
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1 | Go to the Payments > Current Payments screen |
2 | Click View > Payment For My Approval from the Control Bar to view all payments Pending Approval. If required, you can further refine the payments on screen by using Filter or Sort:
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3 | Click on the payment to display the Payment Details screen. |
4 | Find and click on the instruction in the Beneficiary Details section.
Use Filter to refine your list.
RESULT: The Beneficiary Payment Details pop-up window is displayed.
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5 | Click Reject: |
6 | Enter a reason for rejecting the instruction and click Ok
RESULT: A confirmation message is displayed advising that the instruction has been rejected and the instruction status changes to Approver Rejected. New totals are presented under the beneficiary list:
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