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Reject Payment

To reject a payment that is in a Pending Approval status, follow the steps below.

Use Method 2 to reject several payments at the same time
STEP ACTION
1 Go to the Payments > Current Payments screen
2 Click View > Payment For My Approval from the Control Bar to view all payments Pending Approval. If required, you can further refine the payments on screen by using Filter or Sort: 
  • Use Filter on the Control Bar. Enter criteria into one or more text boxes that are under each column heading to display matching records.
  • Sort columns by clicking on the column heading. The column will reorder in ascending order. Click again to order in descending order.
3 Use one of the following methods to display the Enter a reason for rejection pop-up window:
  • Method 1: Right-click on the payment and click Reject on the Context Menu
  • Method 2: Select the payment(s) and click Actions > Reject on the Control Bar
  • Method 3: Click on the payment in the list to display the Payment Details screen and then click Reject on the Control Bar
4 Select a reason for rejecting the payment(s) from the drop-down list or select Other and enter a reason. Click Ok.
RESULT: A confirmation message is displayed advising that the payment has been rejected and the payment status changes to Approver Rejected.