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Pay a Bill Template (AU)

To create a Pay a Bill Template, follow the steps below:

  1. Click Templates on the Menu
  2. Click New on the Control Bar
  3. Click Pay Bill Template
  4. Complete the sections below

Payment Information
  1. If you are entitled to more than one Division, select the Division under which the template will be created
    Did you know that you can setup a default Division? Click here to find out more.
  2. Select the account the funds will be debited From
Payment Details
  1. Enter a Template Name up to 16 characters. This will become the Payment Name when you create a payment from the template.
  2. Enter a Template Description up to 40 characters
  3. Enter a Payment Reference up to 16 characters. This will appear as part of the narrative on the debit account and beneficiary's statements and on payment reports.
  4. Enter a Payment Reference up to 16 characters that will appear as part of the narrative on the debit account and on payment reports. This is not the BPAY Customer Reference Number.
  5. If required, select a Confidential Data Group from the drop-down list
    Only users who are entitled to the Confidential Data Group will be able to view and action the template and payments created from the template.
Biller Details
  1. Click Add to add a payment instruction to the list
  2. Add Biller
    Add Biller from your Payee List
    Click in the Biller Code field and select a biller from the drop-down list. You can also use the Search Biller feature to find a biller in your Payee List.
    Add New Biller
    New Biller's will automatically be added to your Payee List.
    1. Click in the Biller Code field and click Add New Biller
      If Add New Biller isn't visible, you do not have entitlements to create payees.
    2. Enter Biller Code or click on the Search icon where you can enter the Biller Name to find the biller
    3. Enter the Customer Reference Number (CRN) in Reference
    4. Click Proceed
  3. Enter the Amount to pay the biller or leave the amount as zero (then enter the amount when you create the payment from the template)
  4. Click Biller Payment Details if you need to edit the biller details
  5. Repeat above steps to add each biller to the template
To remove one or more payment instructions from the list, tick the checkbox next to the instruction number and click Remove.
Review and Submit
  1. After you have completed all the template information, click Review & Submit at the bottom of the screen:
    Click Close on the Control Bar to discard the template.
    Click Save as Draft on the Control Bar to complete the template at a later time.
    Error?
    1. View the error message displayed:
      Error.png
    2. Review the highlighted fields on screen and update as required. If a beneficiary has an error, there will be a warning message in the payment instruction:
      Click Beneficiary Payment Details to view the error in the Beneficiary Payment Details pop-up window:
  2. Review the template details and click Submit to submit the template:
    If the template details are not correct, click Previous to return to the previous screen and edit the template as required.
    RESULT:
    • If your organisation requires Templates to be approved, a confirmation pop-up window is displayed advising that the template has been submitted for approval. The template will need to be approved or rejected before it can be used to create a payment. 
    • If your organisation does not require Templates to be approved, a confirmation pop-up window is displayed, and the template is ready to be used to create a payment. Note that if you may need to approve new beneficiaries added to the template before a payment can be made.