To create a Multibank Payment Template, follow the steps below:
- Click Templates on the Menu
- Click New on the Control Bar
- Click Multibank Payment Template
- Complete the sections below
Payment Information
- If you are entitled to more than one Division, select the Division under which the template will be created
Did you know that you can setup a default Division? Click here to find out more.
- Select the account the funds will be debited From
A Multibank Payment can be funded from the following types of accounts:
- An ANZ offshore account (i.e. not Australia or New Zealand) owned by your organisation that has been registered in ANZ Transactive - Global. For example, an ANZ Singapore account.
- A non-ANZ account owned by your organisation that has been registered in ANZ Transactive - Global, and is held at a financial institution with which ANZ has a bilateral agreement. For example, a HSBC account in Hong Kong or a Bank of America account in London.
Add Beneficiary
To reduce the risk of fraud, ANZ recommends you always validate beneficiary details when processing a payment using a template.
Add Beneficiary from your Payee List
Select a beneficiary from the Beneficiary Name drop-down list. You can also use the Search Beneficiaries feature to find a beneficiary in your Payee List.
Add New Beneficiary
New Beneficiaries will automatically be added to your Payee List.
- Click Enter New Beneficiary
If Enter New Beneficiary isn't visible, you do not have entitlements to create payees.
- Enter Beneficiary Name
- Select IBAN if entering an IBAN number, or select OTHER
- Enter the beneficiaries Account Number/IBAN
- Select an Account Type for beneficiaries in China
- If required, enter an Email Address
- Enter the Address and City where the beneficiary resides
- Select the beneficiary's Country from the drop-down list
- Select the applicable Clearing Code from the drop-down list. The options available are based on the Country of the beneficiary.
- Click on the Search icon to display the Find a Clearing Code pop-up window
- Enter one or more search criteria and click Search
- Select the beneficiary bank from the search results list
- Click Proceed
Payment Details
- Enter a Template Name up to 16 characters. This will become the Payment Name when you create a payment from the template.
- Enter a Template Description up to 40 characters
- Enter a Payment Reference up to 16 characters. This will appear as part of the narrative on the debit account and beneficiary's statements and on payment reports.
- Enter the amount to pay the beneficiary, in the currency of the beneficiary's account, in Payment Currency & Amount. Alternatively you can leave the amount as zero (then enter the amount when you create the payment from the template)
- If you want to make the payment in the currency of the debit account, enter the debit amount in Debit Currency & Amount
- If required, select the Bank-to-Bank Instruction Codes. These contain specific information about the payment to be used between the ordering customer and the financial institution that services the account.
If you select PHON or REPA, type specific information related to the instruction in the second part of the field, e.g. a reference or telephone number (up to 35 characters). For all other codes, this field cannot be completed.
CODE DEFINITION CHQB This transaction contains a request that the beneficiary be paid via issuance of a cheque. CMSW This transaction contains a cash management instruction, requesting to sweep the account of the ordering customer. CMTO This transaction contains a cash management instruction, requesting to top the account of the ordering customer above a certain floor amount. The floor amount, if not pre-agreed by the parties involved, may be specified after the code. CMZB This transaction contains a cash management instruction, requesting to zero balance the account of the ordering customer. CORT This transaction contains a payment that is made in settlement of a trade, for example, foreign exchange deal, securities transaction. EQUI This transaction contains an instruction requesting to pay the beneficiary customer an amount in one currency, equivalent to an instructed amount in a different currency. INTC This transaction contains an intra-company payment, that is, a payment between two companies belonging to the same group. NETS This transaction contains a payment that should be settled via a net settlement system, if available. OTHR Used for bilaterally agreed codes/information. The actual bilateral code/information needs to be specified in Additional Information. PHON This transaction requires the beneficiary to be contacted by telephone and should be followed by the appropriate telephone number. (This code is meant for the last financial institution in the chain.) REPA Payment has a related e-Payments reference. RTGS This transaction contains a payment that should be settled via a real time gross settlement system, if available. URGP This transaction contains a time sensitive payment which should be executed in an expeditious manner. - Select who will incur the transfer Charges associated with the payment:
- BEN: the beneficiary pays all transfer charges and receives the payment minus the transfer charges
- OUR: you pay all transfer charges and the beneficiary receives the full amount of the payment
- SHA: you pay outgoing transfer charges and the beneficiary pays the correspondent bank charges. The beneficiary will receive the payment minus the correspondent bank charges.
- If your company is the debit account owner, tick the Instructing Party check-box
- If your company is not the debit account owner, enter an Instructing Party Name up to 35 characters
Remittance Information (optional)
Enter Remittance Information up to 140 characters that will appear on the Detailed Payment Report.
Intermediary Bank (optional)
If the intermediary bank input field is not visible for your multibank payment instruction, please contact your ANZ Customer Service Centre for assistance with updating your organisation’s permissions.

- Select the Bank Code Type from the drop-down list
- Click on the Bank Code Search icon to display the Find a Clearing Code pop-up window
- Enter one or more search criteria and click Search
- Select the intermediary bank from the search results list
Regulatory Reporting (optional)
If required, add statutory and/or regulatory information required by the authorities in the country of Receiver or Sender:
- Select the type of regulatory reporting instruction:
- Select BENEFRES for the residence of the beneficiary customer
- Select ORDERRES for the residence of the ordering customer
- Enter regulatory reporting information up to 87 characters
Review and Submit
- After you have completed all the template information, click Review & Submit at the bottom of the screen:
Click Close on the Control Bar to discard the template.
Click Save as Draft on the Control Bar to complete the template at a later time.Error?- View error message displayed:
- Review the highlighted fields on screen and update as required. If a beneficiary has an error, there will be a warning message in the payment instruction:
Click Beneficiary Payment Details to view the error in the Beneficiary Payment Details pop-up window:
- View error message displayed:
- Review the template details and click Submit to submit the template:
If the template details are not correct, click Previous to return to the previous screen and edit the template as required.RESULT:
- If your organisation requires Templates to be approved, a confirmation pop-up window is displayed advising that the template has been submitted for approval. The template will need to be approved or rejected before it can be used to create a payment.
- If your organisation does not require Templates to be approved, a confirmation pop-up window is displayed, and the template is ready to be used to create a payment. Note that if you may need to approve new beneficiaries added to the template before a payment can be made.