Geography: This article is applicable for ANZ Transactive - Global customers banking in Australia, New Zealand and China. Full details are available in Features by Geography.
To reduce the risk of fraud, ANZ recommends you always confirm payee detail changes directly with the payee before changing details.
To edit the details of a payee in your Payee List, follow the steps below.
STEP
ACTION
1
Go to the Payments > Payee List screen
2
Locate the payee and use one of the following methods to move the payee into edit mode:
Method 1: Right-click on the payee and click Edit on the Context Menu
Method 2: Select the payee and click Actions > Edit on the Control Bar
Method 3: Click on the payee to display the Beneficiary Details screen and then click Edit on the Control Bar
3
Edit the payee details as required
4
After you have completed the payee updates, click Submit at the bottom of the screen:
Click Cancel on the Control Bar to discard any updates made to the payee. Click Beneficiary Audit History on the Control Bar to view the payee's audit history.
Error or Impact Summary?
If there is an error, view the error details.
Review the highlighted fields on screen and update as required.
If there are any impacts to current payment and templates as a result of the payee changes, an Impact Summary pop-up window will be displayed. You can click on the numbers in the table to view which payments and templates are affected. To continue, click Ok.
RESULT:
If your organisation requires Payee List items to be approved, a confirmation pop-up window is displayed advising that the payee has been submitted for approval and the payee status changes to Modification Pending Approval. The payee will need to be approved or rejected before it can be used in a payment.
If your organisation does not require Payee List items to be approved, a confirmation pop-up window is displayed, and the payee is ready to be used in a payment.