Geography: This article is applicable for ANZ Transactive - Global customers banking in Australia and New Zealand.
Full details are available in Features by Geography.
Full details are available in Features by Geography.
This article is now decommissioned. Please refer to the new Manage User article for more information.
When you disable a user’s access, they will be unable to log into the system. The following functions will still operate:
- ‘In-flight’ payments and direct debit requests that the user created before they were disabled will continue to move through the payment approval and release process
- Any payments or direct debit requests released by the user prior to being disabled will continue to be extracted and processed by ANZ systems
- You will continue to be charged for any of these activities that result in a fee
To disable a user, follow the steps below.
| STEP | ACTION |
|---|---|
| 1 | Go to the Administration > User Management screen |
| 2 |
Locate the user and use one of the following methods to disable the user:
|
| 3 | Click Yes in the confirmation pop-up window
RESULT: A confirmation message is displayed to confirm that the user has been disabled. The User Status will be set to Disabled.
|