If your organisation is set up with a Dual or Triple Administration Model, you will need to approve or reject certain actions made to a user.
| STEP |
ACTION |
| 1 |
Go to the Administration > User Management screen |
| 2 |
Locate the user and use one of the following methods to reject the action made to the user:
- Method 1: Right-click on the user and click Reject on the Context Menu
- Method 2: Select the user and click Actions > Reject on the Control Bar
- Method 3: Click on the user in the list to display the User Details screen and then click Reject on the Control Bar
|
| 3 |
Click Yes.
RESULT: A Reject Comments window is displayed requesting a reason.
|
| 4 |
Enter your rejection reason and click Submit to confirm your action.
RESULT:
| ACTION APPROVED |
OUTCOME |
| Creation of user |
The user will now have a Deleted user status and an Approved workflow status. |
| Modifications made to permissions |
The changes made to the user will not be implemented and the user's workflow status will update to Approved. |
| Password generation |
The User Status will remain as it was and the workflow status will update to Approved. |
| Enabling the user |
The user will have a Disabled user status and an Approved workflow status. |
| Deleting the user |
The User Status will remain Disabled and the workflow status is Approved. |
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