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Reject User - Archived

Geography: This article is applicable for ANZ Transactive - Global customers banking in Australia and New Zealand.
Full details are available in Features by Geography.
This article is now decommissioned. Please refer to the new Manage User article for more information.

If your organisation is set up with a Dual or Triple Administration Model, you will need to approve or reject certain actions made to a user.

STEP ACTION
1 Go to the Administration > User Management screen.
2 Locate the user and use one of the following methods to reject the action made to the user:
  • Method 1: Right-click on the user and click Reject on the Context Menu.
  • Method 2: Select the user and click Actions > Reject on the Control Bar.
  • Method 3: Click on the user in the list to display the User Management screen and then click Reject on the Control Bar.
RESULT: A Reject User changes window is displayed requesting a rejection comment.
3 Enter your rejection comment and click Reject to confirm your action.

RESULT:
ACTION APPROVED OUTCOME
Creation of user The user will now have a Deleted user status and an Approved workflow status.
Modifications made to permissions The changes made to the user will not be implemented and the user's workflow status will update to Approved.
Password generation The User Status will remain as it was and the workflow status will update to Approved.
Enabling the user The user will have a Disabled user status and an Approved workflow status.
Deleting the user The User Status will remain Disabled and the workflow status is Approved.