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Delete User

To delete an ANZ Managed user, please refer to Digital Channels Service Requests > Delete User. This action cannot be reversed. Once a user has been deleted, the user must be recreated to reinstate their access.

To delete a Company Managed user, follow the steps below.

STEP ACTION
1 Go to the Administration > User Management screen
2 Locate the user and use one of the following methods to delete the user:
  • Method 1: Right-click on the user and click Delete on the Context Menu
  • Method 2: Select the user and click Actions > Delete on the Control Bar
  • Method 3: Click on the user in the list to display the User Details screen and then click Delete on the Control Bar
3 Click Yes in the confirmation pop-up window
RESULT: The result depends on the Administration Model being used:
  • For organisations that require one Administrator to approve administration changes, a confirmation message is displayed advising that the user has been deleted. The user's workflow status is set to Approved.
  • For organisations that require two or more administrators to approve administration changes, the request will require additional approval. The user’s workflow status is set to Pending Approval - Delete. The user will remain in the Disabled status until the Delete action is either approved or rejected by another Administrator.