Skip to main content
Contact

Delete User - Archived

Geography: This article is applicable for ANZ Transactive - Global customers banking in Australia and New Zealand.
Full details are available in Features by Geography.
This article is now decommissioned. Please refer to the new Manage User article for more information.
You can delete an ANZ Managed user where the following conditions are met:
  • The user has access to ANZ Transactive - Global only or ANZ Transactive - Global plus ANZ Liquidity Management
  • If the user has a Commercial Cards role, they have the Reporting Officer or Authorised to Enquire role
To delete an ANZ Managed user that does not met these conditions, please refer to Digital Channels Service Requests > Delete User. This action cannot be reversed. Once a user has been deleted, the user must be recreated to reinstate their access.

To delete a user, follow the steps below.

STEP ACTION
1 Go to the Administration > User Management screen
2 Locate the user and use one of the following methods to delete the user:
  • Method 1: Right-click on the user and click Delete on the Context Menu
  • Method 2: Select the user and click Actions > Delete on the Control Bar
  • Method 3: Click on the user in the list to display the User Details screen and then click Delete on the Control Bar
3 Click Yes in the confirmation pop-up window
RESULT: The result depends on the Administration Model being used:
  • For organisations that require one Administrator to approve administration changes, a confirmation message is displayed advising that the user has been deleted. The user's workflow status is set to Approved.
  • For organisations that require two or more administrators to approve administration changes, the request will require additional approval. The user’s workflow status is set to Pending Approval - Delete. The user will remain in the Disabled status until the Delete action is either approved or rejected by another Administrator.