If your organisation is set up with a Dual or Triple Administration Model, you will need to approve or reject the following actions performed on an account group:
- Creating an account group
- Modifying an account group
- Deleting an account group
To reject an account group, follow the steps below:
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1 | Go to the Administration > Account Group Management screen | ||||||||
2 | Locate the account group and use one of the following methods to reject the action made to the role:
To find an account group, click Filter and enter a search string into one or more of the text fields that appear under the column headings.
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3 | Click Yes in the confirmation pop-up window
RESULT: A Reject Comments window is displayed requesting a reason.
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4 | Enter your rejection reason and click Submit to confirm your action.
RESULT:
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