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View Direct Debit

Geography: This article is applicable for ANZ Transactive - Global customers banking in Australia and New Zealand.
Full details are available in Features by Geography.

Depending on the direct debit status and when it was processed, the direct debit will be available to view in either the Current Direct Debits or Past Direct Debits screens.

Are you looking for a direct debit that has not yet been sent for processing?

View Direct Debit in Current Direct Debits
Current Direct Debits also displays a list of direct debits that have been processed within the last 30 calendar days.
STEP ACTION
1 Go to the Receivables > Current Direct Debits screen
2  Locate the direct debit you want to view. There are several ways to find a direct debit: 
  • Use the View menu if you are looking for a direct debit in a particular status. Choose from My Direct Debits, Direct Debits For My Action, Direct Debits For My Approval, Direct Debits For Repair, Approved Direct Debits, Rejected Direct Debits or Future Dated Direct Debits.
  • Use Filter on the Control Bar. Enter criteria into one or more text boxes that are under each column heading to display matching records.
  • Sort columns by clicking on the column heading. The column will reorder in ascending order. Click again to order in descending order.
 3  Click on the direct debit to view the Direct Debit Details Screen

Are you looking for a direct debit that has been processed?

View Direct Debit in Past Direct Debits
Past Direct Debits displays a list of all your direct debits that have been processed by ANZ in the last 24 months and are in a Completed, Completed with Error or a Bank Rejected status.
STEP ACTION
1 Go to the Receivables > Past Direct Debits screen
 2 Enter your search criteria into the search fields and click Search (Value Date and Division Name are mandatory)
 3 Click on the direct debit to view the Direct Debit Details Screen