To reject an instruction in a direct debit that is in a Pending Approval status, follow the steps below.
|1||Go to the Receivables > Current Direct Debits screen|
|2||Click View > Direct Debits For My Approval from the Control Bar to view all direct debits Pending Approval. If required, you can further refine the direct debits on screen by using Filter or Sort:
|3||Click on the direct debit to display the Direct Debit Details screen.|
|4||Find and click on the instruction in the Payer Details section.
Use Filter to refine your list.
RESULT: The Payer Direct Debit Details pop-up window is displayed.
|6||Enter a reason for rejecting the instruction and click Ok
RESULT: A confirmation message is displayed advising that the instruction has been rejected and the instruction status changes to Approver Rejected.