Reject Payer – ANZ Digital Services Help

Geography: This article is applicable for ANZ Transactive - Global customers banking in Australia and New Zealand.
Full details are available in Features by Geography.

To reject a payer that is in a Deletion Pending Approval, Modification Pending Approval or a Pending Approval status, follow the steps below.

Use Method 1, 2 or 3 to reject several payers at the same time

STEP	ACTION
1	Go to the Receivables > Payer List screen
2	Click View > Awaiting Approval from the Control Bar to view all payers Pending Approval. If required, you can further refine the payers on screen by using Filter or Sort: Use Filter on the Control Bar. Enter criteria into one or more text boxes that are under each column heading to display matching records. Sort columns by clicking on the column heading. The column will reorder in ascending order. Click again to order in descending order.
3	Use one of the following methods to reject the payer: Method 1: Select the payer(s) and click Reject on the Control Bar Method 2: Right-click on the payer(s) and click Reject on the Context Menu Method 3: Select the payer(s) and click Actions > Reject on the Control Bar Method 4: Click on the payer to display the Payer Details screen and then click Reject on the Control Bar RESULT: A confirmation message is displayed advising that the payer(s) has been rejected: If the request is to reject a new payer, the payer status changes to Creation Rejected If the request is to reject a payer that has been edited or that has been deleted, the payer status changes to Modification Rejected