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Edit Direct Debit Template

Geography: This article is applicable for ANZ Transactive - Global customers banking in Australia and New Zealand.
Full details are available in Features by Geography.

To edit the details of a direct debit template that is in a Draft, Needs Repair, Approver Rejected or Approved status, follow the steps below.

To edit a template that has already been submitted for approval and is in a Pending Approval status, you must recall the template first. 
STEP ACTION
1 Go to the Receivables > Templates screen
2 Locate the template and use one of the following methods to move the template into edit mode:
  • Method 1: Right-click on the template and click Edit on the Context Menu
  • Method 2: Select the template and click Actions > Edit on the Control Bar
  • Method 3: Click on the template to display the Template Details screen and then click Edit on the Control Bar
3 Edit the template as required
  • To remove one or more payers from the list, tick the checkbox next the payer number and click Remove:
  • To edit a payer in the list, click on Payer Direct Debit Details to display the Payer Details pop-up window:
4 After you have completed the template updates, click Review & Submit at the bottom of the screen:
Click Save as Draft on the Control Bar to complete the template updates at a later time.
Click Template Audit History on the Control Bar to view the template's audit history.
Click Close on the Control Bar to discard any updates made to the template.
Error?
  1. View the error message displayed:
  2. Review the highlighted fields on screen and update as required. If a payer has an error, there will be a warning message in the direct debit instruction:
    Click Payer Direct Debit Details to view the error in the Payer Direct Debit Details pop-up window:
5 Review the template details and click Submit:
If the template details are not correct, click Previous to return to the previous screen and edit the template as required.
RESULT:
  • If your organisation requires Templates to be approved, a confirmation pop-up window is displayed advising that the template has been submitted for approval. The template will need to be approved (or rejected) before it can be used to create a direct debit. 
  • If your organisation does not require Templates to be approved, a confirmation pop-up window is displayed, and the template is ready to be used to create a direct debit. Note that you may need to approve new payers added to the template before a direct debit can be made.