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Edit Direct Debit

Geography: This article is applicable for ANZ Transactive - Global customers banking in Australia and New Zealand.
Full details are available in Features by Geography.

To edit details of a direct debit that is in a Draft, Needs Repair or Approver Rejected status, follow the steps below.

To edit a direct debit that has already been submitted for approval and is in a Pending Approval status, you must Recall the direct debit first.
STEP ACTION
1 Go to the Receivables > Current Direct Debits screen
2 Locate the direct debit and use one of the following methods to move the direct debit into edit mode:
  • Method 1: Right-click on the direct debit and click Edit on the Context Menu
  • Method 2: Select the direct debit and click Actions > Edit on the Control Bar
  • Method 3: Click on the direct debit in the list to display the Direct Debit Details screen and then click Edit on the Control Bar
3 Edit the direct debit as required
  • To remove one or more payers from the list, tick the checkbox next the payer number and click Remove:
  • To edit a payer in the list, click on Payer Direct Debit Details to display the Payer Direct Debit Details pop-up window:
4 After you have completed all the direct debit information, click Review & Submit at the bottom of the screen:
Error?
  1. Click the drop-down in the Error pop-up to display the error:
  2. Review the highlighted fields on screen and update as required. If a payer has an error, there will be a warning message in the direct debit instruction:
    Click Payer Direct Debit Details to view the error in the Payer Direct Debit Details pop-up window:
5 Review the direct debit details and click Submit to submit the direct debit for approval:
If the direct debit details are not correct, click Previous to return to the previous screen and edit the direct debit as required.
6 In the confirmation pop-up window, choose your next course of action:
  • Click Save Direct Debit as Template to create a template from the direct debit
  • Click View this Direct Debit to go to the Direct Debit Details screen
  • Click Ok to go to the Current Direct Debits screen