Geography: This article is applicable for ANZ Transactive - Global customers banking in Australia and New Zealand. Full details are available in Features by Geography.
To edit the details of a payer in your Payer List, follow the steps below.
STEP
ACTION
1
Go to the Receivables > Payer List screen
2
Locate the payer and use one of the following methods to move the payer into edit mode:
Method 1: Right-click on the payer and click Edit on the Context Menu
Method 2: Select the payer and click Actions > Edit on the Control Bar
Method 3: Click on the payer to display the Payer Details screen and then click Edit on the Control Bar
3
Edit the payer details as required
4
After you have completed the payer updates, click Submit at the bottom of the screen:
Click Cancel to discard any updates made to the payer. Click Payer Audit History to view the payer's audit history.
Error or Impact Summary?
View the error message displayed:
Review the highlighted fields on screen and update as required.
If there are any impacts to current direct debits and templates as a result of the payer changes, an Impact Summary pop-up window will be displayed. You can click on the numbers in the table to view which direct debits and templates are affected. To continue, click Ok.
RESULT:
If your organisation requires Payer List items to be approved, a confirmation pop-up window is displayed advising that the payer has been submitted for approval and the payer status changes to Modification Pending Approval. The payer will need to be approved or rejected before it can be used in a direct debit.
If your organisation does not require Payer List items to be approved, a confirmation pop-up window is displayed, and the payer is ready to be used in a direct debit.