Reject Direct Debit Template – ANZ Digital Services Help

Geography: This article is applicable for ANZ Transactive - Global customers banking in Australia and New Zealand.
Full details are available in Features by Geography.

To reject a direct debit template that is in a Pending Approval status, follow the steps below.

Use Method 1, 2 or 3 to reject several templates at the same time

STEP	ACTION
1	Go to the Receivables > Templates screen
2	Click View > Pending Approval from the Control Bar to view all templates Pending Approval. If required, you can further refine the templates on screen by using Filter or Sort: Use Filter on the Control Bar. Enter criteria into one or more text boxes that are under each column heading to display matching records. Sort columns by clicking on the column heading. The column will reorder in ascending order. Click again to order in descending order.
3	Use one of the following methods to reject the template: Method 1: Select the template(s) and click Reject on the Control Bar Method 2: Right-click on the template(s) and click Reject on the Context Menu Method 3: Select the template(s) and click Actions > Reject on the Control Bar Method 4: Click on the template to display the Template Details screen and then click Reject on the Control Bar
4	Select a reason for rejecting the template(s) from the drop-down list or select Other and enter a reason. Click Ok. RESULT: A confirmation message is displayed advising that the template(s) has been rejected and the template status changes to Approver Rejected.