To verify a service request in a Pending Verification status, follow the steps below.
Use Method 1 or 2 to verify several service requests at the same time.
|1||Go to the Commercial Cards > Service Requests screen|
|2||Select View > Pending Verification on the Control Bar|
|3||Use one of the following methods to verify the service request:
RESULT: The Verify the record pop-up window is displayed:
|4||Click the checkbox to acknowledge and accept the declaration clause.|
|5||If required, add Comments applicable to the request for other users in your organisation to view|
RESULT: The request is submitted for processing and a confirmation message is displayed advising that the service request is in progress.
|6||Click OK to close the pop-up confirmation message|