To approve a service request that is in a Pending Approval or Pending Second Approval status, follow the steps below. It is recommended that you view service request details prior to approving.
Use Method 1 or 2 to approve several service requests at the same time.
|1||Go to the Commercial Cards > Service Requests screen.|
|2||If required, select View > Pending Approval or Pending Second Approval on the Control Bar.|
|3||Use one of the following methods to approve the service request:
RESULT: The Approve Service Request(s) pop-up window is displayed:
|4||Click the checkbox to acknowledge and accept the declaration clause.|
|5||If required, add comments applicable to the request for other users in your organisation to view.|
RESULT: A confirmation pop-up window is displayed with the Request ID.