To resubmit a service request that is in an Unsuccessful. Please resubmit status, follow the steps below.
STEP | ACTION |
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1 | Go to the Commercial Cards > Service Requests screen |
2 | Locate the service request and use one of the following methods to resubmit the request:
RESULT: A confirmation pop-up window is displayed.
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3 | Click Yes
RESULT: A confirmation message is displayed and the service request is in an In Progress status.
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