Full details are available in Features by Geography.
If you are experiencing difficulties accessing your digital channel, check the relevant status page for the latest information on service availability and known incidents:
- ANZ Digital Services Status Page – see below
- ANZ Digital Status – for NPP PayTo® services and ANZ Cash Management Central
These status pages provide up-to-date information on the operation and availability of ANZ services.
We recommend bookmarking these pages.
ANZ Digital Services Status Page provides updates for customers across ANZ’s global network, including Australia, New Zealand, Asia, the Pacific, Europe, and the Americas. It supports key digital platforms such as ANZ Transactive Global, ANZ Fileactive, ANZ Cashactive, ANZ Transactive Trade, and ANZ Transactive Cash Asia (cheque processing).
The site allows users to:
- View the current operational status
- Check for any planned maintenance or outages
- Stay informed about the availability of ANZ’s digital products and channels
Sample announcement screens
If there is a current issue, you will be presented with a message that provides a brief summary of the issue, along with the date and time the message was last updated.
For any planned maintenance, you will be presented with a message that provides the system outage date and times whereby you may not be able to access the product or channel.
ANZ Digital Services Status page FAQs
The ANZ Digital Services Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ Transactive Global, ANZ Fileactive, ANZ Cashactive, ANZ Transactive Trade, ANZ Transactive Cash Asia (cheque processing) and other services.
- Operational (Green): Product or channel service(s) are operating at optimal performance.
- Degraded Performance (Tan/Yellow): Customers may experience a delay in performing an action through a product or channel service(s).
- Partial Outage (Amber/Orange): Some customers cannot perform an action through a product or channel service(s).
- Major Outage (Red): The majority of customers cannot perform an action through a product or channel service(s).
- Under Maintenance (Blue): ANZ is undergoing a scheduled maintenance on a product or channel service(s) and customers will not have access to these service(s) during this period.
ANZ Digital Services Status Page can be accessed directly via status.online.anz.com or via the link from your User Log On screen or Log On Method screen.
ANZ Digital Services Status Page is monitored and updated between 7:00AM – 7:00PM (Sydney/Melbourne time) for Australian customers and 7:00AM - 7:00PM (New Zealand time) for New Zealand customers during business days.
PayTo is a registered trade mark of NPP Australia Ltd ABN 68 601 428 737.