Status Page FAQs

The ANZ Digital Services Status Page provides you with the current status and any planned maintenance outages for ANZ products and channels including ANZ Transactive – Global, ANZ Fileactive, ANZ Cashactive, ANZ Transactive Trade and ANZ Transactive Cash Asia.

• Operational (Green): Product or channel service(s) are operating at optimal performance.
• Degraded Performance (Yellow): Customers may experience a delay in performing an action through a product or channel service(s).
• Partial Outage (Amber/Orange): Some customers cannot perform an action through a product or channel service(s).
• Major Outage (Red): The majority of customers cannot perform an action through a product or channel service(s).
• Under Maintenance (Blue): ANZ is undergoing a scheduled maintenance on a product or channel service(s) and customers will not have access to these service(s) during this period.

ANZ Digital Services Status Page can be accessed directly via status.online.anz.com or via the link from your User Log On screen or Log On Method screen.

ANZ Digital Services Status Page is monitored and updated between 7:00AM – 7:00PM (Sydney/Melbourne time) for Australian customers and 7:00AM - 7:00PM (New Zealand time) for New Zealand customers during business days.

ANZ Transactive – Global, ANZ Fileactive, ANZ Cashactive, ANZ Transactive Trade and ANZ Transactive Cash Asia.