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Approve Asia & Pacific Payments

To approve a payment that is in a Pending Approval or Partially Approved status, follow the steps below.

  • You can also approve payments via the Payment Approvals - Asia & Pacific content in your Workspace
  • You must have the appropriate entitlements to approve payments. The Approve button will be disabled if you do not have the entitlements to approve payments.
  • Use Method 1 and 2 to approve several payments at the same time
STEP ACTION
1 Go to the Asia & Pacific Payments > Approve Payments screen
2 Click View > Payments for My Approval from the Control Bar to view all payments Pending Approval. If required, you can further refine the payments on screen by using Filter or Sort: 
  • Use Filter on the Control Bar. Enter criteria into one or more textboxes that are under each column heading to display matching records.
  • Sort columns by clicking on the column heading. The column will reorder in ascending order. Click again to order in descending order.
RESULT: Payments that you are entitled to approve will be displayed.
3 Use one of the following methods to display the Approve Transactions pop-up window:
  • Method 1: Select the payment(s) and right-click on the payment(s). Click Approve on the Context Menu
  • Method 2: Select the Payment(s) and click Approve on the Control Bar
  • Method 3: Click on the payment in the list to display the Payment details screen and then click Approve on the Control Bar
RESULT: The Approve Transactions pop-up window is displayed.  
4 Review the details of the payment(s) in the Approve Transactions pop-up window:
  • If the payment requires a one-time password (OTP), a summary of the selected payment(s) for approval will be displayed and you will be prompted to enter your security credentials for OTP:

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  • If the payment requires a signature, a summary of the selected payment(s) for approval will be displayed and you will be prompted to enter your security credentials for signature:

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  • If the payment requires ANZ Digital Key approval via a push notification, a summary of the selected payment(s) for approval will be displayed and you will be prompted to approve the payment(s) via your ANZ Digital Key app on your device:

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  • If the payment requires ANZ Digital Key approval via a scan of a QR code, a summary of the selected payment(s) for approval will be displayed and you will be prompted to scan the QR code using your ANZ Digital Key app and camera on your device:

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5 Click Approve
  • If the payment requires two-factor authentication, follow the instructions provided, enter your security credentials and click Approve in the confirmation pop-up window
  • If the payment requires ANZ Digital Key authentication, follow the instructions on your mobile device to approve
RESULT:
  • A confirmation message is displayed advising that the payment(s) has been approved
  • If the payment requires additional approvals, the status of the payment will change to Partially Approved and will remain in this status until all approvals are obtained
  • If this is the final approval, the status of the payment will change to Closed
  • If there is an error in the approval process, the status of the payment will change to Approval Failed