Payments FAQs (Asia & Pacific)

To view the Asia & Pacific Payments menu in ANZ Transactive - Global, you are required to logon with either ANZ Digital Key or a physical Token, and your existing ANZ Transactive APEA user credentials.

Payments are processed for the following jurisdictions:
Asia: Japan and Laos
Pacific: Cook Islands, Fiji, Kiribati, Samoa, Solomon Islands, Timor Leste, Tonga, Vanuatu, including Papua New Guinea

• For initiators with a security device of either ANZ Digital Key or a physical Token, please refer to Create Asia & Pacific Payments
• For initiators without a security device, please access ANZ Transactive APEA from the Applications menu. This opens ANZ Transactive APEA in a new browser window, then click New Instrument to create your payment.

Currently, you create and manage your address book parties in ANZ Transactive APEA, and can be accessed via the Applications menu. Your saved beneficiaries will move to ANZ Transactive - Global in the coming year.

For users with eligible reporting access in Papua New Guinea and Fiji, please refer to Create Scheduled Reports.
For all other Asia & Pacific jurisdictions, please access ANZ Transactive APEA from the Applications menu, then click Reports.
Please refer to Asia & Pacific Payments Reports to schedule, download and email payments in the grid from the Approve Payments, Current Payments and Past Payments screens.