ANZ Fileactive FAQs

Implementation time varies depending on several factors, including your chosen connectivity method, file type and range of services. ANZ will provide a detailed project plan outlining timeframes at the beginning of any ANZ Fileactive implementation.

ANZ Fileactive is generally available 24/7 x 365. However, service interruption may occur for a variety of reasons. Planned maintenance and service upgrades are completed outside of business hours to ensure minimal disruption. Payment type or currency cut-off times may restrict payment processing times.

Pricing for ANZ Fileactive is determined on a case-by-case basis individually for customers depending on their specific needs. Please contact ANZ for more information.

The maximum batch size is 80,000 items with a file size of 4mb or less. The maximum number of batches per physical file or message is 500 batches. Please refer to File Formats - Host-to-Host under Technical guides.

ISO20022 is an emerging, data-rich XML file format (PAIN.00x, CAMT.052 and CAMT 053) that is expected to become the global industry standard for financial messaging in coming years. ANZ recommends that new or existing ANZ Fileactive customers consider adopting ISO20022 in order to benefit from the improved transaction speed and efficiency that it offers. For more information about the migration to ISO20022, visit ISO20022 - The new global language of payments or contact your ANZ Representative.

Common abbreviations frequently used when referring to ANZ Fileactive.

ABBREVIATION	DEFINITION
AES	Advanced Encryption Standard is a method of encryption to protect sensitive data.
API	Application Programming Interface is a software intermediary that allows two applications to communicate with each other.
AS2	Applicability Statement 2 is a file transfer protocol that allows businesses to exchange data with their trading partners.
BCP	Business Continuity Planning is a process outlining how a business will continue operating during an unplanned disruption to its service.
CURL	Client Uniform Resource Locator is a command-line tool used to transfer data to and from a server.
ERP	Enterprise Resource Planning is a management software that integrates a business' essential departments.
FTP	File Transfer Protocol is a method of transferring files between computers.
GET	The HTTP method for a customer system to retrieve data in an API message sent back from ANZ Fileactive API.
H2H	Host-to-Host is an automated solution for secure electronic data transfer between banks and their corporate clients.
HTTP	Hypertext Transfer Protocol is an application protocol that allows users to communicate data on the World Wide Web.
HTTPS	Hypertext Transfer Protocol Secured is an extension to HTTP allowing for secure encrypted communications over a computer network.
JSON	Javascript Object Notation is a lightweight format that is used for data interchanging.
MDN	Message Disposition Notification is a receipt document that contains the message ID and status information of the original message.
OAuth	OAuth is an open standard for delegating customer system access to ANZ Fileactive API’s.
PGP	Pretty Good Privacy is a high-security RSA public key encryption application.
POST	The HTTP method for a customer system to send an API message to ANZ Fileactive API.
REST/RESTful	Representational state transfer is a software architectural style created to guide the design and development of the World Wide Web.
SFTP	Secure File Transfer Protocol is a network protocol that provides secure encrypted file access, transfer and management over any reliable data stream.
SMIME	Secure Multipurpose Internet Mail Extensions enable encryption of emails to allow for secure exchange of e-mail and attached documents.
SOAP	Simple Object Access Protocol is a messaging protocol for exchanging structured information in the implementation of web services in computer networks.
SSH	Secure Shell is a network protocol for secure data communication.
SSL	Secure Sockets Layer is a security protocol that provides privacy, authentication, and integrity to Internet communications.
STATUS CODE	HTTP status codes are what the ANZ Fileactive API server sends in the response back to the customer system with regards to the status of the request.
STP	Straight Through Processing is an automated process completed through electronic transfers with no manual intervention involved.
VPN	Virtual Private Network enables online privacy and anonymity by creating a private network from a public internet connection.

Fileactive Straight Through Payments (STP) - You can extract reports from Past Payments within ANZ Transactive - Global for all payment method types, excluding Account Transfers. The transaction reports will have a similar look and feel for payments created in Transactive - Global to those created via Fileactive. The following key differences will identify payments processed through Fileactive:

• the Payment ID prefix will commence with 3, 4 or 5
• the Input Method will appear as Host-to-Host
• the Created by will be displayed as SYSTEM

In addition, Fileactive will send status reports back to clients’ ERP system reflecting payment statuses for individual files/transactions.

The return status file received for Host-to-Host payments will indicate the status per individual payment in a batch file, including rejected payments with a rejection reason.

The return status file received for Host-to-Host non-Straight Through Processing (NSTP) payments will now indicate the status per individual payment in a batch file, including those that need repair.

The return status file received for Host-to-Host non-Straight Through Processing (NSTP) Direct Debits will indicate the status per individual Direct Debit in a batch file, including rejected Direct Debits with a rejection reason.

The return status file received for Host-to-Host non-Straight Through Processing (NSTP) Direct Debits will indicate the status per individual Direct Debit in a batch file, including those that need repair.

PGP (Pretty Good Privacy) key is a data encryption tool used to encrypt and decrypt files, text and emails, providing privacy, security and authentication for online communications. PGP key uses a combination of a public key and a private key, generating a keypair to send and receive files securely, and providing a unique signature.

To protect your ANZ Fileactive files, download the current public PGP key, and contact your organisation’s technical support or ERP administrator for assistance updating your ERP system with the current PGP key.

To protect your ANZ Fileactive files, download the current public PGP key. Contact your organisation’s technical support or ERP administrator for assistance updating your ERP system with the current PGP key.

ANZ Fileactive PGP Key
The current PGP key is valid until 17 November 2027
Version: SecureBlackbox 20
File Type: .pub
File Size: 2KB

Your incoming payment files post this date will fail the decryption process as the public and private keypair is not compatible and the file will not be processed. Files that contain the old key will not be processed and the customer will not see the acknowledgement from ANZ.

Yes, the certificate will be available for download and can be renewed prior to the expiry.Once updated, you can use the new PGP Key immediately.

For file signing customers, the update must occur in co-ordination with ANZ to ensure Fileactive is updated at the same time.

You will not receive an error message. The only indication is that you will not receive the payment ‘reply files’.

ANZ recommends using the ISO 20022 XML file format (PAIN.00x, CAMT.052 and CAMT 053), as this is an emerging global standard for data-rich financial messaging. Alternatively, ANZ Fileactive can also support a range of industry-standard or bespoke file types, including BAI, SAP Multicash and CSV.

Please refer to the following PDF guides for File Format Specifications:

• File Formats - Host-to-Host
• File Formats - Web Only

Using Fileactive, you can upload a payment file with multiple currencies and payment method types. The file will be split into a single currency or payment method when it appears in ANZ Transactive - Global.

Yes. non-Straight Through Processing (NSTP) payments now support National Clearing Code (NCC) types in ISO format (5 characters).

Debit Account Country	Payment Method Given  Under Local Instrument	Beneficiary NCC Type	Derived NCC Type
AU	Y	CACPA	CC
AU	N	USABA	FW
NZ	Y	INFSC	IN
NZ	N	ZANCC	ZA
CN	Y	GBDSC	SC
CN	N	NZNCC	NZ

Payment files can be backdated based on the payment type:

• Direct Entry, Direct Debit: 7 days
• International Payments, BPAY, RTGS/SCP, Multibank: 14 days
• OSKO - STP and NSTP: 14 days

Due to various formatting options available in Excel, the spreadsheet may become unsuitable for system-to-system integration. ANZ Fileactive supports and recommends any text based files (e.g. CSV, XML etc.) to submit payment files.

Currently, this option is not available. However, you can apply CDG to Fileactive NSTP (non-straight through processing) payment files processed via Fileactive or Transactive - Global's manual and hybrid models.

Yes. Please contact the Customer Service Centre and request the CDG to be applied to the payment file.

Contact the Merchant Servicing Team on 1800 039 025 (Int (03) 91136320).

Contact your ANZ Relationship Manager or Account Manager who will assist you with completing the relevant documentation.

Contact ANZ on 133 199 (int +61 3 9601 1200) 7am-8pm AEST.

CIf the API has a technical issue, then the API request won't be able to be initiated by the requestor.  The user can try again later

API's are available 24 hours a day, 7 days per week to integrate into your systems and processes.