ANZ Transactive - Global
Updated Asia & Pacific File Format guide now available (7 May 2025)
Please refer to the updated File Format Guides article for the latest guides.
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ANZ Transactive - Global 'Asia & Pacific Payments' - Pipe Delimited File Format
(version 05.2025)This version incorporates Central Bank and Reporting Codes content for Indonesia and Taiwan, and the removal of cheque processing. Users in the Pacific, Indonesia, Japan, Laos and Taiwan who wish to upload payment files directly in the channel, can now use the 'Asia & Pacific Payments' pipe delimited format guide to prepare payment upload files.
Direct Entry Dishonour Letters (16 June 2025)
From 16 June 2025, ANZ will no longer send dishonour letters by mail to ANZ Transactive – Global customers who receive returned AU Direct Entry transactions and have the Returned Items feature.
The information contained in the letter is available digitally via the Returned Items tab on the Operating Accounts Details screen, making the letter redundant. A Returned Items Payment Report is also available to create and schedule as required.
This change applies to all AUD accounts linked to ANZ Transactive – Global that also have Returned Items enabled. The paper letter cannot be reinstated once it has been discontinued.
Note that if your organisation does not have Returned Items enabled in ANZ Transactive – Global, you will continue to receive dishonour letters by mail.
You can apply for Returned Items by completing the Amend Digital Channel Details form via Upload Documents Service Requests or the Account and Channel Maintenance Form (Australia).
For more information, please refer to our Operating Accounts Details and Create and schedule Account Reports articles.
Webinars
Register now for Accounts Payable Features in ANZ Transactive - Global 7 May 2025 (COMPLETED)
This 30 minute session will showcase how to maximize your use of ANZ Transactive – Global, with a special focus on several features particularly relevant for those working in Accounts Payable:

- Setting up your workspace with useful widgets and notifications
- Refresher on payment types and payment methods
- Day-to-day tips and tricks
- Support material
- Q&A (via MS Teams chat)
To learn more, register for a free upcoming Webinar session.
The recorded session will be available from Recorded Webinars soon.
The recorded session will be available from Recorded Webinars soon.
Register now for Upgrading from ANZ Transactive Cash Asia - Payments in ANZ Transactive — Global 13 May 2025 (COMPLETED)
This session will be an introduction to the payment capability within ANZ Transactive - Global that will soon be enabled for our Transactive Cash Asia customers. Topics we will cover include:

- How to get ready for your move
- How to navigate the Payments menu
- How to create and manage payments
- Payment reporting
- Support material
- Q&A (via MS Teams chat)
To learn more, register for a free upcoming Webinar session.
The recorded session will be available from Recorded Webinars soon.
The recorded session will be available from Recorded Webinars soon.
Register now for Upgrading from ANZ Transactive Cash Asia - Payments in ANZ Transactive — Global 14 May 2025 - please note this webinar will be presented in Vietnamese (COMPLETED)
This session will be an introduction to the payment capability within ANZ Transactive - Global that will soon be enabled for our Transactive Cash Asia customers. Topics we will cover include:

- How to get ready for your move
- How to navigate the Payments menu
- How to create and manage payments
- Payment reporting
- Support material
- Q&A (via MS Teams chat)
To learn more, register for a free upcoming Webinar session.
The recorded session will be available from Recorded Webinars soon.
The recorded session will be available from Recorded Webinars soon.
Register now for Upgrading from ANZ Transactive Cash Asia - Payments in ANZ Transactive — Global 28 May 2025
This session will be an introduction to the payment capability within ANZ Transactive - Global that will soon be enabled for our Transactive Cash Asia customers. Topics we will cover include:

- How to get ready for your move
- How to navigate the Payments menu
- How to create and manage payments
- Payment reporting
- Support material
- Q&A (via MS Teams chat)
To learn more, register for a free upcoming Webinar session.
The recorded session will be available from Recorded Webinars soon.
The recorded session will be available from Recorded Webinars soon.
Recording: Accounts Payable Features in ANZ Transactive – Global Webinar now available
View our webinar recording, Accounts Payable Features in ANZ Transactive – Global, hosted on 7 May 2025, that covered topics including: Payments menu, File Import Summary, Other Settings; Payment Tracking, Past Payments and International Payment.
Don't forget to check out and register for our other upcoming webinar sessions here.
Recording: Upgrading from ANZ Transactive Cash Asia – Payments in ANZ Transactive - Global Webinar (presented in Vietnamese) now available
View our webinar recording, Payments in ANZ Transactive – Global, hosted on 14 May 2025, that covered topics including: Notifications and Alerts, How to Navigate the Payments menu, Creating and Scheduling Payment Reports, Customising Your Workspace, and Beneficiary Payment Details.
Don't forget to check out and register for our other upcoming webinar sessions here.