June Announcements 2025

You can now download the following payment reports from the Payment Reports menu in ANZ Transactive - Global in Vietnamese.
For more information, please refer to Create and schedule Payment Reports and select Vietnamese from the Language field.

From 16 June 2025, ANZ will no longer send dishonour letters by mail to ANZ Transactive – Global customers who receive returned AU Direct Entry transactions and have the Returned Items feature.

The information contained in the letter is available digitally via the Returned Items tab on the Operating Accounts Details screen, making the letter redundant. A Returned Items Payment Report is also available to create and schedule as required.

This change applies to all AUD accounts linked to ANZ Transactive – Global that also have Returned Items enabled. The paper letter cannot be reinstated once it has been discontinued.

Note that if your organisation does not have Returned Items enabled in ANZ Transactive – Global, you will continue to receive dishonour letters by mail.

You can apply for Returned Items by completing the Amend Digital Channel Details form via Upload Documents Service Requests or the Account and Channel Maintenance Form (Australia).

For more information, please refer to our Operating Accounts Details and Create and schedule Account Reports articles.

From 23 June, the following improvements will be made to the ANZ Transactive - Global Mobile app login screen: Password visibility toggle: Users will be able to show or hide their password using the familiar "eye" icon, helping reduce input errors. Relocated biometrics icon: the biometric login option (Face/Touch ID) has moved under the Password heading, making it more consistent with user expectations.

From 16 June, the following enhancements will be available in the Administration menu in ANZ Transactive - Global:

• User Activity and User Audit reports selected date range of up to 2 years: Australian and New Zealand Company Administrators can now generate the User Activity and User Audit reports (CSV or PDF format) for a selected date range of up to 2 years.
  • Once the 2-year limit is reached, calendar days beyond the limit will be disabled and cannot be selected.

• User Management Screen: New Authorisation Group Column: A new Authorisation Group column will be added to the User Management screen allowing Administrators to view a user's assigned Authorisation Group.

• Label change: The Panel Threshold Amount field label will be updated to Max Threshold Amount on the Create, Modify, and View screens. Panel thresholds will be displayed in ascending order.

This 30-minute session will showcase how to maximize your use of ANZ Transactive – Global, with a special focus on several features particularly relevant for those new to ANZ Transactive - Global:

• Setting up your workspace with useful widgets and notifications
• Create and manage Templates
• Day-to-day tips and tricks
• Scheduling reports
• Support material
• Q&A (via MS Teams chat)

This 30 minute session will showcase how to maximize your use of ANZ Transactive – Global, with a special focus on several features particularly relevant for those working in Accounts Receivable:

• Setting up your workspace with useful widgets and notifications
• Searching and tracing transactions
• Day-to-day tips and tricks
• Scheduling reports
• Support material
• Q&A (via MS Teams chat)

View our webinar recording, Welcome to ANZ Transactive – Global, hosted on 11 June 2025, that covered topics including: How to navigate ANZ Transactive - Global, Notifications and Alerts, Creating and Scheduling Reports, Customising Your Workspace, and Forget Password.