Geography: This article is applicable for ANZ Transactive - Global customers banking in Australia and New Zealand.
Full details are available in Features by Geography.
Full details are available in Features by Geography.
To reject a periodic direct debit that is in a Pending Approval status, follow the steps below.
Use Method 1, 2 or 3 to reject several periodic direct debits at the same time.
STEP | ACTION |
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1 | Go to the Receivables > Periodic Direct Debit screen |
2 | Click View > Pending Approval from the Control Bar to view all periodic direct debits Pending Approval. If required, you can further refine the periodic direct debits on screen by using Filter or Sort:
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3 | Use one of the following methods to reject the periodic direct debit:
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4 | Select a reason for rejecting the periodic direct debit(s) from the drop-down list or select Other and enter a reason. Click Ok.
RESULT: A confirmation message is displayed advising that the periodic direct debit(s) has been rejected and the periodic direct debit status changes to Approver Rejected.
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