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Delete Periodic Direct Debit

Geography: This article is applicable for ANZ Transactive - Global customers banking in Australia and New Zealand.
Full details are available in Features by Geography.

To delete a periodic direct debit that is in a Draft, Pending Approval, Active or Approver Rejected status, follow the steps below.

Use Method 1 or 2 to delete several periodic direct debits at the same time.
STEP ACTION
1 Go to the Receivables > Periodic Direct Debit screen
2 Locate the periodic direct debit and use one of the following methods to delete it:
  • Method 1: Right-click on the periodic direct debit(s) and click Delete on the Context Menu
  • Method 2: Select the periodic direct debit(s) and click Actions > Delete on the Control Bar
  • Method 3: Click on the periodic direct debit to display the View Periodic Direct Debit screen and then click Delete on the Control Bar
3 Click Yes in the confirmation pop-up window
RESULT: A confirmation message is displayed advising that the periodic direct debit(s) has been deleted and the periodic direct debit status changes to Deleted.