The following types of service requests can be created in ANZ Transactive – Global:
Fees and/or Charges may be applicable and will be charged as per your Cash Product Fee Schedule unless stated otherwise. If you would like a copy of your Cash Product Fee Schedule, please contact your ANZ representative.
| SERVICE REQUEST TYPE | DESCRIPTION | RAISED AGAINST | APPROVAL REQUIRED |
|---|---|---|---|
|
Transactive User Management |
Transactive User Management Service Request will allow you to add, amend and delete an ANZ Managed User and upgrade a Company managed User to your ANZ Transactive Global channel. |
|
Yes (Authorised Person) - for add, amend and upgrade requests. Service Requests to delete a User can be created and actioned immediately by a User with the Authorised Person role. |