Fees and Charges Overview – ANZ Digital Services Help

Fees and Charges provides the ability to view and analyse certain fees incurred by your organisation on ANZ products and services accessed via ANZ Transactive - Global.

Fees and Charges is only available to view using a Chrome browser
Fees and Charges data is updated on the 15th day of every month
Fees and Charges is available for ANZ Transactive - Global fees for Australia domiciled accounts
Fees shown in Fees and Charges exclude GST
Fees and Charges does not show all fees and charges incurred for using ANZ products and services

The Dashboard displays fee information for up to 24 months, categorised by monthly payable fees, receivable fees, total fees and other fees and presented in customisable charts.

Fees and Charges Panel

The Fees and Charges panel can be used to customise the fee data displayed in the Dashboard based on your selected division/s and date range.

If your Organisation has multiple divisions, you can view your division hierarchy by clicking your Organisation name and selecting the appropriate division.

To export the Dashboard results into PowerPoint (PPT), select the download icon

Fees and Charges Chart

Monthly Payable Fees

This chart displays fees charged by ANZ for costs incurred in processing outgoing payments, such as BPAY, Direct Entry, and International Payment, for each month of the selected date range.

Monthly Receivable Fees

This chart displays fees charged by ANZ for costs incurred in processing incoming payments, such as Direct Debit for each month of the selected date range.

Monthly Total Fees

This chart displays the total fees charged by ANZ for processing costs and services rendered for incoming and outgoing payments processing, operational support, and account maintenance for each month of the selected date range.

Monthly Other Fees

This chart displays fees charged by ANZ for costs other than processing incoming and outgoing payments for each month of the selected date range, e.g., costs incurred in account set up, channel maintenance, and operational support.

Customising Chart View

All charts can be customised to suit your preferences.

CHART MENU	DESCRIPTION
Tabulation	Change the chart display to a tabulation format.
Graph	Change the tabulation format back to chart display.
Bar or Line	Change the chart display to a bar or line graph format.
Information	View a description of the fees included in the chart.
Close	Remove the chart type from your Dashboard.
Fee Category	Select fee categories to show or hide information on the chart.

Fees and Charges Details

The Fees and Charges Details table displays a line item view of fees charged based on Division and selected date range.

You can view 10, 50 or 100 rows of transactions on each scrollable table. To view rows in the following or prior tables, click Next or Previous.

The table also calculates the Total Volume and the Sum of Total Fees (AUD) excluding GST.

COLUMN	DESCRIPTION
Charged to Account	Filter by debit account.
Invoice Group	Filter by Invoice Group.
Invoice Number	Filter by Invoice Number.
Posting Date	The date the transaction was posted to the account.
Activity Type	Filter by Activity Type, e.g., Statement Items, BPAY Payments.
Reference ID	Filter by Transaction ID.
Volume	View the number of units of a activity being charged.
Total (AUD)	Total fees changed in a line item per volume by individual product.
Category	Filter by Category, e.g., Other, Payables, Receivables.
Product	Filter by Product Type, e.g., RTGS, Channel Fees, Direct Entry.
Source Account	Filter by the bank account that the activity type has occurred.

To export the data into CSV, click the download icon.

Customise your Dashboard layout

Click Edit to move, resize, add or remove charts.

Click Drag Widget to move charts to another position on the Dashboard. Charts can also be resized by clicking and dragging from the bottom right-hand corner.

Click Plus and then select to Add or Remove charts on your Dashboard. Click Save to save any changes made to your Dashboard.