Transactive Trade - Documentary Collections – ANZ Digital Services Help

Geography: This article is applicable for ANZ Transactive - Global customers banking in all ANZ geographies.
Full details are available in Features by Geography.

Documentary Collections Overview

ANZ Transactive Trade allows you to view and manage your Import and Export Collections portfolio online. You can view Collection Schedules, Collection Acknowledgements and manage your Finance and Settlement Instructions within the application based on your user entitlements. You can also create and maintain reference data, view, and download reports; customise company-specific reports; and initiate, view and respond to mail messages.

A Notification will be sent in ANZ Transactive advising you that an Import or Export Collection has been process at the bank.

What is a Documentary Collection?

A documentary collection is a trade transaction in which the exporter hands over to the bank the task of collecting payment for goods. The bank sends the shipping documents to the importer's bank together with payment instructions.
Relevant export documents, together with an appropriate bill of exchange (or other financial instruments), are forwarded by the exporter’s bank in accordance with the exporter's instructions to the importer’s bank for presentation to the importer.
The export documents are released to the importer against payment (known as documents against payment) or acceptance of the bill of exchange (known as documents against acceptance) and payment is made to the exporter on receipt of proceeds.

Documentary Collection transaction types

Transaction types that can be associated with Documentary Collection instrument are as follows:

TRANSACTION TYPE	DESCRIPTION
Adjustment	Collection or refund of fees, charges or other miscellaneous amounts.
Change	A change to a Document Collection instrument instruction.
Collect	An Inward Collection instruction outlining the terms and conditions set out in the documentary collection.
Collection Acceptance	An Acceptance indicates documents presented for a Documentary Collection with Payment Terms = Available by Negotiation, and the documents are accepted. This transaction will generate a ‘Time Instrument’ prefix reference of ‘TI’ (Import) and 'TO' (Export) and used with subsequent communications about the acceptance.
Create Usance	Associated to the Acceptance processing, this transaction will generate a ‘Time Instrument’ prefix reference of ‘TI’ (Import) and 'TO' (Export) and used with subsequent communications about the acceptance.
Issue	An Export Collection instruction outlining the terms and conditions set out in the documentary collection.
Liquidate Usance	Payment for the Acceptance.
Payment	Documentary Collection payment or closure.
Request Refinance	Request finance for an Export Collection.
Settlement Instruction Response	Provide Payment instructions for a Documentary Collection or Acceptance.

Context Panel menu

Context Panel menu presented on the right of the transaction screen will be visible to the user based on the Transaction Type, Workflow Status and the User's Entitlements. See the example below: Content Panel Menu.png

The Context Panel buttons displayed will depend on the Documentary Collection transaction screen you are accessing, the workflow status and your user entitlements.

BUTTON	DESCRIPTION
Attach Document	Click to attach supporting documents to the transaction in DOCX, PDF and XLSX.
Authorise	Click to Authorise the transaction. Transactions may require multiple Authorisation based on your Organisation's signing mandate.
Authorise and Delete	Click Authorise and Delete to authorise the transaction and delete the message from Mail Messages.
Close	Click to close out of the transaction.
Edit	Click to edit the details of a transaction before the transaction is authorised.
Print Finance Request	Click to print the finance request instructions tradeform.
Print Settlement Instruction Details	Click to print the settlement instructions tradeform.
Reply to Bank	Respond to the bank with further instructions on how to manage the transaction and/or attach supporting documentation.
Route Transaction	Click to route transaction to another user in the Organisation or Subsidiary company.
Save	Click to save entered data in transactions periodically.
Save & Close	Click to save entered data and close out of the transaction.
Send for Repair	Click to send the transaction in a Ready to Check, Ready to Authorise or Partially Authorised status to the user(s) in your Organisation to Repair and update the required details.
Verify Data	Click to verify the data in the transaction details fields. The system will return any errors or warnings for missing or inconsistent information. The transaction will progress to a Ready to Authorise stage when successful.
View Terms As Entered	Click to view the data as entered upon creating and authorising the transaction, with a Processed by Bank status.

Request Export Financing - Export Collection

The standard workflow process to create a request for export finance for an Export Documentary Collection is as follows:

Request Export Financing screen

The Export Financing screen provides the mandatory and additional input fields required to submit a finance request.

1. Financing Details

2. Instructions to Bank

Request Export Financing

There are multiple ways to create a request for Export Financing for an Export Documentary Collection. Please choose from one of the following methods:

Method 1:
- Click Transactions from the Application Banner menu, then Request Export Financing
- Search and select the Export Collection from the Instrument to be Financed window
- Choose the Instrument Type (Export Collection) and click Select.
Method 2:
- Open a previous Export Collection instrument, then click Request Financing

1. Financing Details

This finance request will be repaid upon receipt of proceed from the Related Instrument.

STEP	ACTION
1	If required, enter Our Reference
2	Enter Financing Start Date
3	Choose Interest to be Paid In Arrears Upfront
4	Choose Credit Proceeds to: Account Select Credit Account for Principal Debit Account for Interest Debit Account for Charges Address Book party Search and select Address Book party and Account Number

2. Instructions to Bank

STEP

ACTION

If required, enter any Additional Instructions for Bank. Please choose from one of the following methods:

Method 1: Manually enter text
Method 2: If available, Select a Phrase

Attach Documents to an Export Finance

Eligible users can attach supporting documentation to the transaction, such as the format and text to be issued. The documents are sent to ANZ electronically in DOCX, PDF and XLSX, from within the transaction screen.

The maximum document file size cannot exceed 5mb per file, with a maximum of 20 files per transaction. The File Name must be less than 30 characters.

To attach documents, follow the below steps:

Verify an Export Finance

Click Verify Data from the Context Panel menu to validate data input and attached supporting documents. The system will verify that all mandatory fields marked with an asterisk are complete.

If required, click Print Finance Request from the Context Panel

View sample Finance Request tradeform

Authorise an Export Finance

Click Authorise from the Context Panel menu to approve transactions in a Ready to Authorise or Partially Authorised status from within the transaction screen. You can also Authorise a transaction from the Pending Transactions screen.

Follow the instructions below that apply to you:

Authorise via One Time Password (OTP)

STEP	ACTION
1	Press and hold down the < arrow and lock icon on your VASCO security device
2	Enter your 6-digit PIN
3	Press 1 on your device to display the authorisation code
4	Enter your authorisation code, then click Approve RESULT: A confirmation message confirms the transaction(s) is approved. If the transaction requires additional approvals, the transaction status will change to Partially Authorised and remain in this status until all approvals are obtained. If this is the final approval, the transaction status will change to Authorised. If there is an error in the approval process, the transaction status will change to Authorise Failed.

Authorise via Signature Code (SIG)

STEP	ACTION
1	Press and hold down the < arrow and lock icon on your VASCO security device
2	Enter your 6-digit PIN
3	Press 2 on your device and enter the token code from your screen
4	Press the < arrow to display the authorisation code
5	Enter your authorisation code, then click Approve RESULT: A confirmation message confirms the transaction(s) is approved. If the transaction requires additional approvals, the transaction status will change to Partially Authorised and will remain in this status until all approvals are obtained. If this is the final approval, the transaction status will change to Authorised. If there is an error in the approval process, the transaction status will change to Authorise Failed.

Authorise via a Push Notification

STEP	ACTION
1	Tap on the ANZ Digital Key notification on your mobile device to launch the ANZ Digital Key app
2	Tap Log On and authenticate access by entering your PIN, Face ID or Fingerprint ID. The screen will display the details of the request requiring approvals
3	Review the pending request details shown in ANZ Digital Key and tap to Accept or Decline the request
4	The request will be processed and completed. Close the app as no further action is required

Authorise via a QR Code

STEP	ACTION
1	Tap Log On in ANZ Digital Key and authenticate access by entering your PIN, Face ID or Fingerprint ID
2	Tap Scan QR Code on the screen. ANZ Digital Key will switch to camera mode. Use the camera to scan the request approval QR Code from your desktop or laptop computer.
3	Review the pending request details shown in ANZ Digital Key and tap to Accept or Decline the request
4	The request will be processed and completed. Close the app as no further action is required.

Create Settlement Instructions - Import Collection

A Settlement Instruction allows you to submit payment instructions of your Import Collection.

Import Collection Settlement Instruction screen

The Settlement Instruction screen provides the mandatory and additional input fields required to submit an Import Collection settlement instruction.

Issue an Import Collection Settlement Instruction

For more information, please refer to How to create an instrument.

STEP	ACTION
1	Click Transactions from the Application Banner menu, then Create Settlement Instruction
2	Search and select the Import Collection to submit a Settlement Instruction
3	If required, enter your Reference. This reference will appear on your reporting and account statements.
4	Enter the Settlement Instructions Please choose from the following instructions for settlement: Method 1: Pay Full Amount Method 2: Finance for the Full Amount Method 3: Finance partial amount Enter the payment amount in the currency of the loan and finance the remaining balance
5	If required, enter the Finance Terms Please choose from the following methods: Method 1: Finance for xx number of days Method 2: Finance at a fixed maturity date
6	Enter the payment date
7	Enter the Payment Details Please choose from the following methods: Method 1: Debit account instructions Select the Debit Account for Principal Select the Debit Account for Charges Method 2: We have remitted funds to your bank
8	If required, enter other Additional Instructions for your Settlement Request
9	If required, enter your Foreign Exchange Rate Details Please choose from the following methods: Method 1: Use Daily Exchange Rate Method 2: Use FX Contract Enter FX Contract Number Enter Currency Enter Rate Method 3: Other FX Instructions Select a phrase or manually enter instructions

Attach Documents to a Settlement Instruction

Eligible users can attach supporting documentation to the transaction. The documents are sent to ANZ electronically in DOCX, PDF and XLSX, from within the transaction screen.

The maximum document file size cannot exceed 5mb per file, with a maximum of 20 files per transaction. The File Name must be less than 30 characters.

To attach documents, follow the below steps:

Verify a Settlement Instruction

Click Verify Data from the Context Panel menu to validate data input and attached supporting documents. The system will verify that all mandatory fields marked with an asterisk are complete.

Authorise a Settlement Instruction

Follow the instructions below that apply to you:

Authorise via One Time Password (OTP)

STEP	ACTION
1	Press and hold down the < arrow and lock icon on your VASCO security device
2	Enter your 6-digit PIN
3	Press 1 on your device to display the authorisation code
4	Enter your authorisation code, then click Approve RESULT: A confirmation message confirms the transaction(s) is approved. If the transaction requires additional approvals, the transaction status will change to Partially Authorised and remain in this status until all approvals are obtained. If this is the final approval, the transaction status will change to Authorised. If there is an error in the approval process, the transaction status will change to Authorise Failed.

Authorise via Signature Code (SIG)

STEP	ACTION
1	Press and hold down the < arrow and lock icon on your VASCO security device
2	Enter your 6-digit PIN
3	Press 2 on your device and enter the token code from your screen
4	Press the < arrow to display the authorisation code
5	Enter your authorisation code, then click Approve RESULT: A confirmation message confirms the transaction(s) is approved. If the transaction requires additional approvals, the transaction status will change to Partially Authorised and will remain in this status until all approvals are obtained. If this is the final approval, the transaction status will change to Authorised. If there is an error in the approval process, the transaction status will change to Authorise Failed.

Authorise via a Push Notification

STEP	ACTION
1	Tap on the ANZ Digital Key notification on your mobile device to launch the ANZ Digital Key app
2	Tap Log On and authenticate access by entering your PIN, Face ID or Fingerprint ID. The screen will display the details of the request requiring approvals
3	Review the pending request details shown in ANZ Digital Key and tap to Accept or Decline the request
4	The request will be processed and completed. Close the app as no further action is required

Authorise via a QR Code

STEP	ACTION
1	Tap Log On in ANZ Digital Key and authenticate access by entering your PIN, Face ID or Fingerprint ID
2	Tap Scan QR Code on the screen. ANZ Digital Key will switch to camera mode. Use the camera to scan the request approval QR Code from your desktop or laptop computer.
3	Review the pending request details shown in ANZ Digital Key and tap to Accept or Decline the request
4	The request will be processed and completed. Close the app as no further action is required.

Manage an Export Collection

View the transactions, advices and acknowledgements associated with an Export Collection:

View an Export Collection - Issue

Eligible users can view transaction details provided within the instrument. You can also view transaction details via Trade Reports. For more information, please refer to Reports in ANZ Transactive Trade. To view a transaction, follow the below steps:

STEP

ACTION

There are multiple ways to view an Export Collection transaction. Please choose from one of the following methods:

Method 1: From your Home screen dashboard, search and click on a transaction from the grid
Method 2: Click Notifications from the Application Banner, then search and click on a transaction from the grid
Method 3: Click Transactions > History from the Application Banner menu, then search and click + to expand the Instrument, and click on an instrument type

Click Close from the Context Panel menu

The Export Collection Issue screen provides a summary of the Export Collection submitted by this customer to ANZ for processing and onforwarding to another bank and includes the Collection Acknowledgement and any documents added by ANZ.

Below are the fields associated with the screen:

Exp Coll - Collection Acknowledgement.png

View an Export Collection - Payment

STEP

ACTION

There are multiple ways to view an Export Collection transaction. Please choose from one of the following methods:

Method 1: From your Home screen dashboard, search and click on a transaction from the grid
Method 2: Click Notifications from the Application Banner, then search and click on a transaction from the grid
Method 3: Click Transactions > History from the Application Banner menu, then search and click + to expand the Instrument, and click on an instrument type

Click Close from the Context Panel menu

The Export Collection Payment screen provides a summary of the Export Collection payment details submitted and processed by ANZ and includes the Advice of Payment/Reimbursement.

Below are the fields associated with the screen:

View an Export Collection - Acceptance

STEP

ACTION

There are multiple ways to view an Export Collection transaction. Please choose from one of the following methods:

Method 1: From your Home screen dashboard, search and click on a transaction from the grid
Method 2: Click Notifications from the Application Banner, then search and click on a transaction from the grid
Method 3: Click Transactions > History from the Application Banner menu, then search and click + to expand the Instrument, and click on an instrument type

Click Close from the Context Panel menu

The Export Collection Acceptance screen provides a summary of the Export Collection term instrument details submitted and processed by ANZ.

Below are the fields associated with the screen:

1. TRANSACTION SUMMARY
Trans. Status Date	Transaction status date.
Currency	Currency of the Instrument.
Amount	Amount of the Instrument.
2. DOCUMENTS
NIL	NIL
3. COMMISSIONS & CHARGES
Charge Type	Instrument charge type.
CCY	Currency of the charge type.
Amount	Amount of the charge type.
Settlement Method	Settlement Method of the charge type.
Account No.	Account number where the charge type is debited.

View an Export Collection - Create Usance

STEP

ACTION

There are multiple ways to view an Export Collection transaction. Please choose from one of the following methods:

Method 1: From your Home screen dashboard, search and click on a transaction from the grid
Method 2: Click Notifications from the Application Banner, then search and click on a transaction from the grid
Method 3: Click Transactions > History from the Application Banner menu, then search and click + to expand the Instrument, and click on an instrument type

Click Close from the Context Panel menu

The Export Collection Create Usance screen provides a summary of the Export Collection usance terms submitted and processed by ANZ and includes the Acceptance Advice.

Below are the fields associated with the screen:

View an Export Collection - Liquidate Usance

STEP

ACTION

There are multiple ways to view an Export Collection transaction. Please choose from one of the following methods:

Method 1: From your Home screen dashboard, search and click on a transaction from the grid
Method 2: Click Notifications from the Application Banner, then search and click on a transaction from the grid
Method 3: Click Transactions > History from the Application Banner menu, then search and click + to expand the Instrument, and click on an instrument type

Click Close from the Context Panel menu

The Export Collection Liquidate Usance screen provides a summary of the Export Collection payment terms submitted and processed by ANZ and includes the Advice of Payment/Reimbursement.

Below are the fields associated with the screen:

Manage an Import Collection

View the transactions, advices and acknowledgements associated with an Import Collection:

View an Import Collection - Collect

STEP

ACTION

There are multiple ways to view an Import Collection transaction. Please choose from one of the following methods:

Method 1: From your Home screen dashboard, search and click on a transaction from the grid
Method 2: Click Notifications from the Application Banner, then search and click on a transaction from the grid
Method 3: Click Transactions > History from the Application Banner menu, then search and click + to expand the Instrument, and click on an instrument type

Click Close from the Context Panel menu

The Import Collection Collect screen provides a summary of the Import Collection submitted by the Importer's bank and processed by ANZ and includes the Collection Schedule and any documents added by ANZ.

Below are the fields associated with the screen:

View an Import Collection - Payment

STEP

ACTION

There are multiple ways to view an Import Collection transaction. Please choose from one of the following methods:

Method 1: From your Home screen dashboard, search and click on a transaction from the grid
Method 2: Click Notifications from the Application Banner, then search and click on a transaction from the grid
Method 3: Click Transactions > History from the Application Banner menu, then search and click + to expand the Instrument, and click on an instrument type

Click Close from the Context Panel menu

The Import Collection Payment screen provides a summary of the Import Collection payment submitted, and processed by ANZ and includes the Collection Document Transmittal.

Below are the fields associated with the screen:

View an Import Collection - Acceptance

STEP

ACTION

There are multiple ways to view an Import Collection transaction. Please choose from one of the following methods:

Method 1: From your Home screen dashboard, search and click on a transaction from the grid
Method 2: Click Notifications from the Application Banner, then search and click on a transaction from the grid
Method 3: Click Transactions > History from the Application Banner menu, then search and click + to expand the Instrument, and click on an instrument type

Click Close from the Context Panel menu

The Import Collection Acceptance screen provides a summary of the Import Collection received.

Below are the fields associated with the screen:

1. TRANSACTION SUMMARY
Trans. Status Date	Transaction status date.
Currency	Currency of the Instrument.
Amount	Amount of the Instrument.
2. DOCUMENTS
NIL	NIL
3. COMMISSIONS & CHARGES
Charge Type	Instrument charge type.
CCY	Currency of the charge type.
Amount	Amount of the charge type.
Settlement Method	Settlement Method of the charge type.
Account No.	Account number where the charge type is debited.

View an Import Collection - Create Usance

STEP

ACTION

There are multiple ways to view an Import Collection transaction. Please choose from one of the following methods:

Method 1: From your Home screen dashboard, search and click on a transaction from the grid
Method 2: Click Notifications from the Application Banner, then search and click on a transaction from the grid
Method 3: Click Transactions > History from the Application Banner menu, then search and click + to expand the Instrument, and click on an instrument type

Click Close from the Context Panel menu.

The Import Collection Acceptance screen provides a summary of the Import Collection acceptance processed by ANZ and includes the Acceptance Advice. Imp Coll - Create Usance.png

Below are the fields associated with the screen:

View an Import Collection - Liquidate Usance

STEP

ACTION

There are multiple ways to view an Import Collection transaction. Please choose from one of the following methods:

Method 1: From your Home screen dashboard, search and click on a transaction from the grid
Method 2: Click Notifications from the Application Banner, then search and click on a transaction from the grid
Method 3: Click Transactions > History from the Application Banner menu, then search and click + to expand the Instrument, and click on an instrument type

Click Close from the Context Panel menu.

The Import Collection Liquidate Usance screen provides a summary of the Import Collection payment processed by ANZ and includes the Settlement Advice. Imp Coll - Liquidate Usance.png

Below are the fields associated with the screen:

Documentary Collection Reports

Documentary Collection reports list issued, received, and outstanding Import and Export Collections within a date range. You can also download transaction lists from the Pending Approval, Current Instruments and Past Instruments screens in ANZ Transactive - Global.
For a complete list of Trade reports, please refer to Transactive Trade - Reports.

Documentary Collection reports in ANZ Transactive Trade

In ANZ Transactive Trade, Documentary Collection reports provide a list of issued, received, and outstanding Import and Export Collections within a date range. You can download these reports in CSV, PDF and XLSX.

REPORTS

REPORT NAME	DESCRIPTION
Export Collections - Current	Outstanding Export Collections. See sample report in Documentary Collection FAQs.
Export Collections - Historical	Export Collections transactions within a date range. See sample report in Documentary Collection FAQs.
Import Collections - Current	Outstanding Import Collections. See sample report in Documentary Collection FAQs.
Import Collections - Historical	Import Collections transactions within a date range. See sample report in Documentary Collection FAQs.

VIEW AND DOWNLOAD

To view and download Export Letter of Credit reports in ANZ Transactive Trade, follow the below steps:

STEP	ACTION
1	Click Reports > Standard Reports from the Application Banner menu
2	Filter to Show Trade
3	Click a Report Name from the grid
4	If required, enter Report Criteria, e.g., Date Range
5	Click Show Report RESULT: The report is visible on the screen. Click the arrows to scroll through the pages or choose a page number for reports with multiple pages. Click the downward arrow to enter new Report Criteria and rerun the report.
6	If required, click Expand to view the report in the same size as your screen.
7	If required, click Save As to save a copy of the report, then enter a Report Name, Report Description, Report Type and save as a Standard or Custom Report. Then click Save.
8	If required, click the icon to download the report in CSV, PDF or XLSX
9	Click Close to exit out of the report

Documentary Collection reports in ANZ Transactive - Global

In ANZ Transactive - Global, Documentary Collection reports provide a list of all transactions in the Pending Approval, Current Instruments and Past Instruments screens. You can also schedule, download and email the transaction in CSV or PDF.

For more information, please refer to ANZ Transactive - Global Trade Finance Reports.

Documentary Collection FAQs

I need help with completing my trade instrument online. Who can I contact?

Please contact your ANZ Trade Representative for assistance.

What does a Current Export Collection report look like?

What does a Historical Export Collection report look like?

What does a Current Import Collection report look like?

What does a Historical Import Collection report look like?

STEP	ACTION
1	Click Attach Documents from the Context Panel menu
2	Please choose from one of the following methods: Method 1: Choose Files Method 2: Drag and drop document(s) RESULT: The attached documents appear as an icon before being uploaded.
3	If required, update the File Name. The File Name must be less than 30 characters.
4	Enter the Category for the file: Commercial Invoice Contract of Sale Pro-forma Invoice Purchase Order Transport Document
5	Click Upload Files RESULT: The documents appear in Attachment(s). You can view the attached document(s) by selecting the document name. Alternatively, you can delete the attached document(s) by selecting the document checkbox and clicking Delete Documents from the Context Panel menu.

FIELD NAMES	IMAGE
Loan Summary Amount Issue Date Other Party (Drawer)
Settlement Instructions Our Reference Pay Full Amount using the payment details indicated Finance in Finance Currency For full amount Pay partial amount using the payment details indicated Payment amount Finance remaining balance Finance Terms Finance for x days At fixed maturity date
Payment Details Apply payment on date Account Debit account for principal Debit account for charges We have remitted funds to your branch
Additional Instructions Additional Instructions Text Phrase Additional Instructions Text
Foreign Exchange Rate Details Use daily exchange rate Use FX Contract FX Contract Number Currency Rate
Other FX Instructions Other FX Instructions Text Phrase Other FX Instructions Text

STEP	ACTION
1	Click Attach Documents from the Context Panel menu
2	Please choose from one of the following methods: Method 1: Choose Files Method 2: Drag and drop document(s) RESULT: The attached documents appear as an icon before being uploaded.
3	If required, update the File Name. The File Name must be less than 30 characters.
4	Enter the Category for the file: Commercial Invoice Contract of Sale Pro-forma Invoice Purchase Order Transport Document
5	Click Upload Files RESULT: The documents appear in Attachment(s). You can view the attached document(s) by selecting the document name. Alternatively, you can delete the attached document(s) by selecting the document checkbox and clicking Delete Documents from the Context Panel menu.

MESSAGE TYPE	DESCRIPTION
Successful	The data is successfully verified, and the Workflow Status is updated to Ready to Authorise. RESULT: <Instrument Number> successfully updated. Saved at <Time>.
Error	The data is unsuccessful, and field(s) need attention. Click on the error message hyperlink to take you to the impacted field. The Workflow Status will remain in Started. RESULT: Example: Currency of account is different than instrument currency. Provide Foreign Exchange Rate Details. Update the impacted field(s), then click Verify again.
Warning	The data is successful but provides a warning to alert you to a particular field(s). If required, update the field and re-Verify. The Workflow Status is updated to Ready to Authorise.