Geography: This article is applicable for ANZ Transactive Global customers banking in all ANZ geographies who use the Payments menu. For customers in Pacific, Indonesia, Laos and Taiwan, please refer to Asia & Pacific Payments.
Full details are available in Features by Geography.
Full details are available in Features by Geography.
- This functionality is only available to users with access to Payments
- Alerts are triggered at a customer level. For example, you will receive a Transaction Processed alert for every payment processed, not just those that you created
- Payment Alerts currently do not apply to payments initiated via ANZ Fileactive Host-to-Host non-STP (straight through processing)
- Payment Alerts will not be generated for the Debit Advice of a Singapore International salary payment
You can receive payment alerts to your registered email address. To setup payment alerts, please refer to User Settings > Settings & Preferences.
| ALERT | DESCRIPTION |
|---|---|
| Adhoc Beneficiary Used | You will receive an email each time an adhoc beneficiary is used in a payment.
To reduce the risk of fraud, ANZ recommends enabling this setting.
|
| Transaction Pending Authorisation | You will receive an email each time a transaction is pending approval. |
| Payment Released to Bank for Processing | You will receive an email each time a payment has been submitted for processing. |
| Transaction Processed | You will receive an email each time a payment is processed.
|
| Beneficiary Updates | You will receive an email each time a beneficiary in the Beneficiaries screen has been updated and approved. |
|
Get Rate (Hong Kong & Singapore) |
You will receive a notification each time a Future Dated cross currency payment need a real-time foreign exchange rate. |
| Insufficient Funds (Hong Kong, India, Philippines & Singapore) |
You will receive a notification each time a submitted payment has failed due to insufficient funds in the funding account. |
| Debit Advice (China, Hong Kong & Singapore) | You will receive a notification each time a payment is processed through ANZ Transactive Global with a Completed or Completed with Error status. This feature is only available to users who are entitled to the account. |
| Credit Advice (China, Hong Kong & Singapore) | You will receive a notification each time a credit is deposited into your account. This feature is only available to users who are entitled to the account. |
| PayTo Agreement Pending Authorisation | You will receive a notification each time a PayTo Agreement is pending approval. |
| PayTo Agreement Other Updates | You will receive a notification each time a PayTo Agreement is modified, paused or cancelled. |