Full details are available in Features by Geography.
- Company Administrators must complete Know Your Customer (KYC) requirements for each geography you operate in, and log in with a security device to perform administration tasks.
- Service Requests and Confidential Data Groups are available in Australia and New Zealand only.
About Other Settings screen
Other Settings displays your Service Request Settings, a list of Divisions that are registered to your Organisation, the Authorisation Panels that you have setup for payments and direct debit requests, and Confidential Data Groups that you have created to restrict user access to certain templates and payments.
Set an Authorisation Model of None, 1 to Authorise or 2 to Authorise for the following Service Request features:
- General Enquiry - Account
- General Enquiry - Transaction
- Trace Transaction
- Stop Cheque
- Bulk Stop Cheque
- Backdate Transaction
- Block Direct Debit User ID
- Cancel Direct Debit
- Dispute Direct Debit Transaction
- Request Direct Debit Authorisation
- Fix Cheque Encoding Error
- Claim Missing Deposit
- Return Incorrectly Received Funds
- Recall Payment
- Order Deposit Book
- Order Cheque Book*
- Add Periodical/Automatic Payment*
- Amend Periodical/Automatic Payment*
- Suspend Periodical/Automatic Payment*
- Close Periodical/Automatic Payment
*If your Administration Model is Dual or Triple, the minimum Authorisation Model is '2 to authorise'. If your Administration Model is Single, the minimum Authorisation Model is '1 to authorise'.
The Division Settings displays a list of Divisions that are registered to your Organisation. You will only see multiple divisions if your Organisation is setup in a hierarchy or multiple entity structure. Click on a division in the list to display the Division Details Screen where you can view or change the following:
- Product Settings
- Authorisation Matrix
A list of your Authorisations Panels that you have setup for payments and direct debit requests are displayed.
- Click on an Authorisation Panel in the list to display the Authorisation Panel Details Screen where you can Edit, View Audit History, Delete, Approve or Reject an Authorisation Panel
- To create a new panel, click New Panel
Confidential Data Groups enable you to have more complex ways of restricting access to Australia and New Zealand templates and payments than Domestic Salary Payments. Users can be entitled to one or more Confidential Data Group and can then tag a template or payment to a Confidential Data Group. Only users with access to a particular Confidential Data Group will be able to view and action templates and payments tagged with the group.
To create a Confidential Data Group, follow the steps below:
| STEP | ACTION |
|---|---|
| 1 | Click New |
| 2 |
Enter a unique Confidential Data Group Name up to 35 characters If you will be using the Confidential Data Group when importing an AU ABA or a NZ CSV file, ensure the name is no longer than 12 characters as this needs to match the corresponding field in the file.
|
| 3 | Enter a Confidential Data Group Name Description up 70 characters |
| 4 |
Click Submit
RESULT: The Confidential Data Group is created. You will now need to entitle the Confidential Data Group to users in your organisation. Go to Edit User > 'Edit a user's Permission Settings within a Role' to find out more.
|
Know Your Customer validation:
Company Administrators need to provide additional Know Your Customer (KYC) documents to meet regional regulations for all geographies you operate in. Please contact ANZ to complete the KYC process.