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Direct Debit Reports

The following direct debit reports are available:

REPORT DESCRIPTION
Direct Debits Summary Report Provides a summary direct debits report and includes direct debit header details and a single line for each instruction in the direct debit. 
Direct Debits Audit Report Provides audit details for direct debits and includes:
  • Direct Debit date, type, status and totals
  • Users who created, approved and modified the direct debit

Follow the steps below to request a Direct Debits Report:

STEP ACTION
1 Go to the Receivables > Current Direct Debits or Past Direct Debits screen
2 Locate the direct debit and use one of the following to request the required report:
  • Method 1: Right-click on the direct debit and select the report from the Context Menu
  • Method 2: Select the direct debit and click Reports on the Control Bar and select the report
  • Method 2: Click on the direct debit to display the Direct Debit Details screen and then click Reports on the Control Bar and select the report
3 Choose a Report Format from the drop-down list. Choose from CSV, PDF or XLXS.
4 Choose a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
5 If you have selected CSV File Format, you can choose a Report Encoding from the drop-down list. Choose from:
  • English: UTF-8, US-ASCII
  • Traditional Chinese: Big5, UTF-8
  • Japanese: Shift-JIS, 1byte Kana, UTF-8
  • Vietnamese: Windows, UTF-8
  • Khmer: UTF-8
  • Simplified Chinese: GB2312, UTF-8
File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
6 If required, enter a Report Name up to 20 characters
7 If required, enter a Report Description up to 100 characters
8 Click Submit
RESULT: The report will be created and available to download in Notifications or in Report Centre > Download Report.