For Returned Item Files and Return Items Payment Report, please refer to Account Report Types.
The following direct debit reports are available:
|Direct Debits Summary Report
|Provides a summary direct debits report and includes direct debit header details and a single line for each instruction in the direct debit.
|Direct Debits Audit Report
|Provides audit details for direct debits and includes:
Follow the steps below to request a Direct Debits Report:
|Go to the Receivables > Current Direct Debits or Past Direct Debits screen
|Locate the direct debit and use one of the following to request the required report:
|Choose a Report Format from the drop-down list. Choose from CSV, PDF or XLXS.
|Choose a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
|If you have selected CSV File Format, you can choose a Report Encoding from the drop-down list. Choose from:
File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
|If required, enter a Report Name up to 20 characters
|If required, enter a Report Description up to 100 characters
RESULT: The report will be created and available to download in Notifications or in Report Centre > Download Report.